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Responso is a customer support system that centralizes all customer messages for e-commerce businesses. It helps manage tickets and improve customer satisfaction with AI-powered automations and multi-channel communication.
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Responso is a comprehensive customer support system specifically designed for e-commerce businesses, centralizing all customer messages from various channels into one unified platform. It enables businesses to manage support tickets efficiently, handle 10x more tickets, and reply 60% faster using smart automations. The platform integrates with numerous marketplaces like Amazon, eBay, and Shopify, as well as messaging apps such as Facebook Messenger and WhatsApp Business. Key features include an AI Assistant that learns from your data, intelligent autoresponders to reduce response times, and automatic actions to streamline repetitive tasks. Responso also provides detailed reports to measure communication effectiveness and offers a chat embed for real-time customer interaction on your store's website. It aims to turn customer service into a competitive advantage by boosting satisfaction and driving sales.
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Pricing & Plans
Freemium ยท Paid
Not publicly disclosed. Check responso.com for current pricing.
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