Sophiie AI

Sophiie AI is an AI Agents & Automation tool that acts as an AI office manager for trades and service businesses. It instantly answers calls, books jobs, sends quotes and invoices, and manages customer relationships 24/7.

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At a glance

Pricing

Likely Not Free

Free tier

API

Skill level

Non-technical

About

What is Sophiie AI?

Sophiie AI is an AI office manager designed specifically for trades and service businesses in Australia, offering a comprehensive solution beyond a typical virtual receptionist. It streamlines administrative tasks by handling incoming calls instantly, booking appointments, responding to emails and texts, and managing customer inquiries around the clock. The platform also features smart scheduling, lead capturing, customer CRM, and job management capabilities, including invoicing and quoting. Sophiie AI is customizable, allowing businesses to train its responses to suit their specific needs and integrate with existing tools like ServiceM8, Xero, and Google Calendar. It aims to improve efficiency, reduce missed opportunities, and enhance customer satisfaction by automating routine tasks.

Best used for

Ideal for small business owners in trades and services who need to automate call answering, manage customer inquiries 24/7, and streamline job scheduling. Especially valuable for reducing missed calls and administrative burden, allowing focus on core services.

Common actions

automate call answering

manage customer inquiries

streamline scheduling

handle invoicing

capture leads

Capabilities

Key features

AI phone answering
AI email responder
AI text messaging
Smart scheduling
AI chatbot
Customer CRM
Job manager

Target Audience

small business ownerelectricianplumberpainter

Integrations

servicem8xerogoogle-calendar

Pricing & Plans

Likely Not Free

Not publicly disclosed. Check sophiie.ai for current pricing.

FAQs

How does Sophiie AI handle incoming calls?

Sophiie AI can either ring your phone first and answer if you miss the call, or pick up instantly, depending on your business needs. It ensures every caller receives a prompt, professional response, and can handle up to 10,000 calls simultaneously without busy lines.

Can Sophiie AI work after hours and on weekends?

Yes, Sophiie AI is available 24/7, ensuring your business never misses an opportunity, even outside of regular business hours. It operates continuously, handling calls and inquiries day or night, without breaks or holidays.

What happens if Sophiie AI cannot answer a customer's question?

If Sophiie AI doesn't have an answer, it records the inquiry and sends it to you for review. You can then add the response to its knowledge base, allowing Sophiie to provide accurate information for similar questions in the future.

How does Sophiie AI know what to say to customers?

Sophiie AI is trained with a customizable knowledge base and follows pre-set responses based on your business needs. You can tailor its answers anytime to ensure it provides accurate information that reflects your brand's unique tone and style.

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Customer Support & CX › Email & Chat Support Customer Support & CX › Voice & Call Center

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