Shypd.aiThe largest open index of AI toolsSpiral is an AI customer feedback analysis tool that uses AI agents to binge-read reviews, chats, and calls. It provides insights into customer complaints, feature requests, and sentiment trends.
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About
Spiral is an AI-powered platform designed to analyze customer feedback from various sources, including reviews, live chats, and phone calls. It acts as an AI agent, processing millions of feedback pieces to identify key insights such as common complaints, frequently requested features, and sentiment trends over time. The tool offers different plans, from a free tier for basic review analysis to enterprise solutions with unlimited feedback processing, advanced KPI tracking, and custom integrations. Spiral aims to transform customer support data into actionable intelligence, helping businesses understand their customers better and drive proactive improvements. It supports over 76 languages and ensures data security with SOC 2 compliance and PII redaction.
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Pricing & Plans
Freemium · Enterprise · Custom
Not publicly disclosed. Check spiralup.co for current pricing.
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