1440.Io

1440.io is a Customer Support & CX tool that unifies customer conversations across various channels within Salesforce. It offers AI-powered messaging, real-time translation, and reputation management to streamline customer engagement.

Claim this tool

4Views

At a glance

Pricing

Likely Not Free

Free tier

API

Skill level

Technical

About

What is 1440.io?

1440.io is an omnichannel engagement suite built natively for Salesforce, designed to streamline customer interactions and improve time-to-value. It allows businesses to build intelligent, personalized experiences and scale them across messaging, translation, reviews, and omnichannel support channels. The platform empowers teams with AI agents, real-time data, and human-in-the-loop workflows, integrating with platforms like Instagram, TikTok, Google RCS, and various commerce solutions. Key features include AI-powered messaging, real-time translation in over 100 languages, comprehensive reputation management, and commerce studio capabilities to bring order and fulfillment conversations into Salesforce. It also offers a mobile app for agents to manage conversations on the go.

Best used for

Ideal for sales reps and small business owners who need to unify customer conversations, automate support with AI, and manage customer feedback directly within Salesforce. Especially valuable for companies looking to scale personalized engagement across multiple channels and languages.

Common actions

streamline customer engagement

manage omnichannel support

automate customer interactions

translate customer communications

consolidate customer feedback

Capabilities

Key features

Omnichannel messaging
Real-time AI translation
Reputation management
Commerce order integration
Salesforce-native BYOC
AI-powered agents
Mobile app for agents

Target Audience

sales repsmall business ownermarketer

Integrations

salesforceinstagramtiktokgoogle-rcsbazaarvoice

Pricing & Plans

Likely Not Free

Not publicly disclosed. Check 1440.io for current pricing.

FAQs

What Salesforce products does 1440.io integrate with?

1440.io is a Salesforce-native suite, integrating directly with Salesforce for messaging, translation, reviews, and omnichannel support. It leverages Salesforce as an AI messaging hub and brings commerce conversations into the platform for streamlined operations.

What languages does the Translation Studio support?

The Translation Studio within 1440.io delivers real-time translation for cases, knowledge, emails, and chats in over 100 languages. This feature is fully native to Salesforce and automated by AI, ensuring comprehensive language support for global customer engagement.

Can agents manage customer conversations on mobile devices?

Yes, 1440.io offers a mobile app available on iOS and Android. This app empowers agents to manage Salesforce Messaging and Omni-Channel conversations in real time from their mobile devices, ensuring connectivity and responsiveness whether in-store, in the field, or on the go.

Trending

Subcategories trending in Customer Support & CX

AI Chatbots Voice & Call Center Email & Chat Support Customer Feedback Customer Success Multilingual Support

Trending

Explore

Browse AI tools by category

Content & Design Productivity & Business Coding & Development AI Agents & Automation Research & Education Wellness & Lifestyle Career Development Marketing & Growth Data & Analytics Customer Support & CX Finance E-commerce