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Bespoken AI is a Testing & QA tool that provides fully automated testing for IVR, AI, and chatbots. It ensures the functionality, scalability, and accuracy of conversational AI systems.
About
Bespoken AI offers comprehensive automated testing, monitoring, and benchmarking solutions for IVR, AI, and chatbot systems. It helps identify and triage defects, optimize customer journeys by eliminating bottlenecks, and ensures high-quality customer experiences at scale. The platform provides various testing types including exploratory, functional, monitoring, load, and model/LLM testing. With 24/7 monitoring and alerts, Bespoken AI offers peace of mind by ensuring conversational AI systems are always working correctly and reliably. It is designed to help enterprises optimize contact center operations and customer interactions.
Pricing & Plans
Freemium · Paid · Enterprise
