ChatFast

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ChatFast is a Customer Support & CX tool that empowers businesses with a 24/7 AI chatbot to answer customer questions, capture leads, and schedule appointments. It requires no coding and can be trained on various data sources.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Yes

Skill level

Non-technical

About

What is ChatFast?

ChatFast is an AI chatbot platform designed to help businesses convert website visitors into leads by providing instant, automated customer support. Users can create custom GPT chatbots from their own data, including plain text, PDFs, and website URLs, without needing any coding knowledge. The chatbot can understand and respond in over 95 languages, making it suitable for a global audience. Beyond answering questions, ChatFast can collect visitor information like name, email, and phone number, and offers insights into customer inquiries. It also supports custom Q&A to guide the chatbot's responses and offers API access for paid plans, allowing for deeper integration into existing systems.

Best used for

Ideal for small business owners and marketers who need to automate customer support, capture leads, and provide 24/7 assistance. Especially valuable for businesses looking to enhance customer experience and streamline operations without requiring coding expertise.

Common actions

automate customer support

capture leads

answer customer questions

schedule appointments

train AI chatbot

AI chatbotbusiness efficiencyinstant answersinformation retrievalsupport botLead GenerationCustomer Service Automationcommunication tool

Capabilities

Key features

Custom GPT chatbot
Capture leads
Schedule appointments
Multi-language support
Custom Q&A
API access

Target Audience

small business ownermarketerstartup founder

Integrations

Not yet documented

Pricing & Plans

Freemium · Paid

Freemium

FAQs

What data formats can I use to train my ChatFast chatbot?

ChatFast supports training your chatbot using various data sources. Currently, you can use plain text, PDF documents, and website URLs to provide the information your AI agent will use to answer customer questions and interact with visitors.

Does ChatFast offer a free trial or a free plan?

While ChatFast does not offer a traditional free trial, it provides a free-tier option. This free plan includes one chatbot, 15 message credits per day, and supports up to 100,000 characters, allowing users to experience the service.

Can ChatFast chatbots collect visitor information?

Yes, ChatFast chatbots are capable of collecting visitor information. They can capture details such as name, email, and phone number, providing valuable lead generation capabilities and insights into why visitors are reaching out.

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Subcategories trending in Customer Support & CX

AI Chatbots Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success

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