CommentGuard

CommentGuard is a Customer Support & CX tool that provides AI-powered comment moderation for Facebook and Instagram. It automatically hides or deletes negative comments and spam, and drafts AI responses to engage with users.

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At a glance

Pricing

Paid

Free tier

API

Skill level

Non-technical

About

What is CommentGuard?

CommentGuard is an AI-powered comment moderation software designed for Facebook and Instagram posts and ads. It helps businesses and individuals manage their social media presence by automatically detecting and hiding or deleting profanity, negativity, spam, and custom topics in any language. The tool offers a unified inbox to manage all comments, smart filters, and bulk actions for efficient moderation. CommentGuard also features AI agents that can draft and auto-reply to comments based on custom knowledge bases and instructions, ensuring fast and human-like responses. It supports team collaboration with unlimited users and provides analytics to track comment volume, replies, and team productivity. This software is ideal for maintaining a positive online presence and improving ad conversion rates.

Best used for

Ideal for social media managers and small business owners who need to efficiently moderate comments on Facebook and Instagram, automate responses to common inquiries, and maintain a positive brand image. Especially valuable for those running ad campaigns who want to protect their ad spend from negative or spammy comments.

Common actions

moderate comments

automate replies

manage social media

filter spam

analyze engagement

Capabilities

Key features

AI comment moderation
Auto-hide/delete comments
AI drafted replies
Unified comment inbox
Team collaboration
Social media analytics
Multi-language support

Target Audience

social media managermarketersmall business ownercontent creator

Integrations

Not yet documented

Pricing & Plans

Paid

Not publicly disclosed. Check commentguard.io for current pricing.

FAQs

Is CommentGuard approved by Facebook and Instagram?

Yes, CommentGuard has been reviewed and officially approved by the Meta App Review team, ensuring it is fully compliant with all of Meta's policies for Facebook and Instagram moderation.

Does CommentGuard support all languages for moderation and AI responses?

Yes, both CommentGuard's AI moderation filters for profanity and negativity, and its AI-generated responses, are available in any language. It also offers two-way translation for comments and replies.

Can CommentGuard moderate comments on Facebook and Instagram ads?

Absolutely. CommentGuard supports automated moderation for comments on all types of Facebook and Instagram content, including organic posts, paid ads, sponsored page posts, stories, and reels.

Does CommentGuard import my past comment history?

No, CommentGuard only processes new comments from the moment you add a Facebook or Instagram page to your account. It does not retroactively import or process comments received before integration.

Can I hide or delete all comments automatically with CommentGuard?

Yes, you can enable a 'Hide all comments' setting to automatically hide new comments for review, or activate 'Delete mode' to automatically delete all incoming comments instead of hiding them.

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AI Chatbots Voice & Call Center Email & Chat Support Customer Feedback Customer Success Multilingual Support

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