Docsie 2.0

Docsie 2.0 is a Customer Support & CX tool that converts training videos into client-ready documentation. It supports multi-language documentation automation and AI-powered content generation.

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At a glance

Pricing

Paid · Enterprise

Free tier

Yes

API

Yes

Skill level

Mixed

About

What is Docsie 2.0?

Docsie 2.0 is an AI knowledge orchestration platform designed to transform training videos, PDFs, and other unstructured content into structured, client-ready documentation. It caters to enterprise implementation partners supporting platforms like SAP, Salesforce, Workday, and Dynamics 365. Key features include video-to-documentation conversion, multi-language documentation automation, and AI-powered content generation. The platform also offers robust version control, collaborative workflows, and the ability to deploy secure, branded client portals with custom domains and access controls. Docsie aims to streamline the creation, management, and delivery of documentation at scale, preserving knowledge and enabling instant client delivery.

Best used for

Ideal for enterprise implementation partners who need to convert training videos into structured documentation, manage multi-language content at scale, and deliver branded client portals. Especially valuable for organizations supporting platforms like SAP, Salesforce, and Workday, seeking to automate and centralize their knowledge management.

Common actions

convert videos to documentation

automate documentation creation

manage multi-language content

generate AI content

create client portals

content creation automationAI knowledge baseenterprise documentation management

Capabilities

Key features

Video to documentation conversion
Multi-language documentation automation
AI-powered content generation
Version control for documentation
Enterprise portal management
SAP documentation support
Salesforce documentation support

Target Audience

technical writersdocumentation managersimplementation consultantsenterprise it departments

Integrations

Not yet documented

Pricing & Plans

Paid · Enterprise

💰 Pricing plans

FAQs

What types of content can Docsie convert into documentation?

Docsie can convert various forms of unstructured content, including training videos (from platforms like Loom, Teams, Zoom, screen recordings), PDFs, and existing documentation websites, into structured and searchable documentation using its AI agent and computer vision capabilities.

Does Docsie support multi-language documentation?

Yes, Docsie supports multi-language documentation automation, allowing users to translate content into over 20 languages using automated AI workflows. This feature helps in scaling documentation for diverse global audiences.

Can Docsie integrate with existing enterprise systems?

Docsie is built for enterprise implementation partners and supports integration with major platforms like SAP, Salesforce, Workday, and Dynamics 365. It also offers enterprise SSO/SAML for secure access and can export to existing knowledge bases or LMS.

What kind of client portals can be created with Docsie?

Docsie allows users to deploy secure, branded client portals instantly. These portals can feature custom domains, themes, layouts, smart access routing, and enterprise SSO/SAML. They are managed from a single workspace, enabling scalability for unlimited client portals.

What is the starting price for Docsie?

Docsie's pricing plans start at $250 per month, as indicated in the structured data. They also offer a 7-day free trial without requiring a credit card.

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Subcategories trending in Customer Support & CX

AI Chatbots Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success

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Also listed in

This tool also appears in

Content & Design › AI Writing Assistants Coding & Development › Documentation Research & Education › Knowledge Management

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