Elv.Ai

elv.ai is a Customer Support & CX tool that combines AI and human moderators for content moderation. It helps protect brands by detecting and hiding harmful comments on social media in real-time.

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At a glance

Pricing

Likely Not Free

Free tier

API

Skill level

Non-technical

About

What is elv.ai?

elv.ai offers a robust content moderation solution that integrates artificial intelligence with human oversight to manage comments on social media platforms. The tool automatically detects and hides unwanted comments, including vulgar, offensive, sexual, and brand-specific terms, 24/7. For comments with lower confidence scores, human moderators provide review, ensuring high accuracy. Beyond protection, elv.ai helps social media managers analyze best-performing topics and audience feedback to enhance content, and boosts engagement through faster reactions with auto-likes and suggested replies. It supports major social networks like Facebook, Instagram, and LinkedIn, aiming to save social media managers significant time and protect brand reputation.

Best used for

Ideal for social media managers and brand strategists who need to maintain a positive online presence, protect their brand from harmful content, and efficiently engage with their audience. Especially valuable for organizations managing large volumes of comments across multiple social networks.

Common actions

moderate social comments

protect brand reputation

analyze social engagement

automate social replies

marketingSocial Media

Capabilities

Key features

AI auto-moderation
Human moderator oversight
Customizable content filters
Social listening analytics
Auto-likes, suggested replies
Multi-platform support

Target Audience

social media managerscommunity managersbrand managersmarketing teams

Integrations

facebookinstagramlinkedin

Pricing & Plans

Likely Not Free

Paid

FAQs

How does elv.ai combine AI and human moderation?

elv.ai uses AI to monitor comments 24/7, automatically hiding those with 95% confidence of being hateful or unwanted. Comments with less than 95% confidence are then flagged for review by human moderators, ensuring high accuracy and nuanced decision-making for content moderation.

What types of content can elv.ai filter?

The tool allows customization to filter various types of unwanted content. This includes vulgar, offensive, and sexual comments, as well as brand-specific terms, hoaxes, misinformation, and other illegal content, helping to maintain a safe online environment.

Which social media platforms does elv.ai support?

elv.ai supports major social media networks, including Facebook, Instagram, and LinkedIn. This multi-platform capability allows brands to centralize their content moderation efforts across their primary social channels.

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Subcategories trending in Customer Support & CX

AI Chatbots Voice & Call Center Email & Chat Support Customer Feedback Customer Success Multilingual Support

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Also listed in

This tool also appears in

Marketing & Growth › Brand & Identity

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