Shypd.aiThe largest open index of AI toolsIntouchCX is a Customer Support & CX tool that provides AI-enhanced, data-driven customer experience solutions. It offers digital CX, back office, trust & safety, and AI services for various industries.
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IntouchCX is a global BPO leader specializing in customer support and experience management. The platform delivers AI-enhanced, data-driven, and brand-specific approaches to scale and optimize customer interactions. Key services include Digital CX, offering seamless, AI-powered support across multiple channels like chat, voice, social, SMS, and email, utilizing tools such as Catapult, Vision, Sidd Spark, and Laivly. It also provides Back Office solutions for efficiency and revenue through intelligent automation in transaction processing and revenue cycle management. IntouchCX offers Trust & Safety services with 18+ years of expertise, combining AI and human moderation for content moderation, fraud detection, and misinformation prevention. Additionally, its AI Services provide full-lifecycle support, including data annotation, HITL training, compliance, and red teaming, to build smarter and safer AI systems. The company also offers Advisory & Transformation services, helping brands with AI-powered training, automated QA analytics, and process optimization.
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Likely Not Free
Not publicly disclosed. Check intouchcx.com for current pricing.
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