Shypd.aiThe largest open index of AI toolsOpen CX is a Customer Support & CX tool that automates customer support across multiple channels using AI agents. It helps businesses achieve high automation rates and improve customer satisfaction.
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About
Open CX is a unified AI customer support platform designed to automate a significant portion of support tickets with enterprise-grade accuracy and security. It deploys AI agents across chat, email, voice, and outbound channels, aiming to automate up to 77% of customer support interactions. The platform integrates seamlessly with existing helpdesks like Zendesk, HubSpot, and Salesforce, allowing businesses to go live in days. Key features include AI Chat, AI Calls, AI Email, AI Social, and Agentic Workflows for complex processes. Open CX also provides customer insights and knowledge gap detection to continuously improve support quality and efficiency, making it ideal for large enterprises and businesses with high support volumes.
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Likely Not Free
Paid
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