About
What is Tettra?
Tettra is an AI-powered knowledge base and knowledge management software designed to help organizations centralize and manage their internal information. It allows users to create new documentation or import existing content from sources like Google Docs, Notion, and local files. The platform features Kai, an AI bot that instantly answers questions in Tettra or Slack by searching the knowledge base. If Kai can't find an answer, it helps identify the right person to assist. Tettra also incorporates knowledge automation to ensure content accuracy, enabling subject matter experts to verify pages, identify knowledge gaps, and approve edits. This system aims to reduce repetitive questions, save time, and ensure consistent, high-quality information across teams.
Best used for
Ideal for growing organizations and customer support teams who need to centralize internal knowledge, automate answers to repetitive questions, and ensure information accuracy. Especially valuable for reducing bottlenecks and saving time spent on answering common inquiries across various departments.
Common actions
AI-powered internal documentationknowledge managementinternal knowledge base
Capabilities
Key features
- AI bot in Slack
- Google Workspace integration
- Usage analytics
- API access
- Content verification
- Internal Q&A system
- Slack integration
Target Audience
customer support teamsstartup foundermarketerproduct manager
Integrations
slackgoogle-workspacezapier
Pricing & Plans
Freemium · Paid · Enterprise
FAQs
What is the pricing structure for Tettra?
Tettra offers a free 30-day trial with all features. The 'Scaling' plan costs $8 per user/month (10 user minimum), billed monthly or yearly. An 'Enterprise' plan is available with custom pricing, offering additional features like SSO, SCIM, and hands-on onboarding.
How does Tettra's AI bot, Kai, work with Slack?
Tettra's AI bot, Kai, can be connected to Slack. When a teammate asks a question in Slack, Kai searches your knowledge base to provide an instant answer. It can also help find the right person if an answer isn't found.
Can I import existing content into Tettra?
Yes, Tettra allows you to create new internal documentation or import existing content from various sources. You can bring in documents from Google Docs, Notion, and local files to quickly build your knowledge base.
Does Tettra offer discounts for non-profits or educational institutions?
Yes, Tettra provides discounted pricing specifically for non-profit and educational institutions. You can reach out to their sales team to learn more about these special rates and eligibility.
What happens to my data if I decide to stop using Tettra?
If you decide to stop using Tettra, you can export all your content at any time via the app settings. The content will be exported in HTML format, ensuring you retain access to your documentation.
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