Thrivebase

Thrivebase is a customer support automation tool that helps businesses automate their customer support with custom AI-powered chatbots. It allows for quick responses, lead collection, and feedback gathering on websites.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Skill level

Non-technical

About

What is Thrivebase?

Thrivebase helps businesses and individuals automate their customer support on their website with custom chatbots trained with their data. Users can easily create highly customizable AI-powered chatbots using their own data (text, webpages, sitemaps, CSVs, or PDFs) to quickly respond to user messages, collect leads, and gather feedback or requests. The platform offers features like immediate replies, accurate responses trained with user data, conversation history, high customizability, and an audio option for user interaction. It's a no-code solution that allows for embedding on unlimited websites and includes GPT-3.5 or GPT-4 models.

Best used for

Ideal for small business owners and startup founders who need to provide 24/7 customer support, collect valuable leads, and gather user feedback. Especially valuable for those looking to enhance website engagement and streamline customer interactions without requiring coding knowledge.

Common actions

automate customer support

generate leads

collect feedback

create chatbots

AI-powered chatbotscustomer support automationreal-time support chat widget

Capabilities

Key features

Custom AI chatbots
Data-trained responses
Lead collection
Feedback collection
Audio interaction
No-code platform
Unlimited websites

Target Audience

small business ownerstartup founder

Integrations

Not yet documented

Pricing & Plans

Freemium · Paid

💰 Pricing plans

FAQs

What data sources can I use to train my Thrivebase chatbot?

You can train your Thrivebase chatbot using various data sources including text, webpages, sitemaps, CSVs, and PDFs. This allows for highly customized responses based on your specific business information and content.

Does Thrivebase offer a free plan for its chatbot services?

Yes, Thrivebase offers a free plan that includes 30 credits per month and 100.35 KB of storage for your data sources. This plan is designed to get you started with the basics of customer support automation.

Can I embed my Thrivebase chatbot on multiple websites?

Yes, all Thrivebase subscription plans, including the free tier, allow you to embed your custom AI chatbot on an unlimited number of websites. This provides flexibility for businesses with multiple online presences.

What LLM models does Thrivebase use for its chatbots?

Thrivebase utilizes advanced LLM models including GPT-4o, GPT-4o-mini, GPT-4-turbo, and GPT-4 across all its subscription plans. This ensures accurate and intelligent responses from your chatbots.

How does Thrivebase help with lead collection and feedback?

Thrivebase enables versatile lead collection by gathering contact details via forms or data extraction, with export to CSV and email notifications. It also simplifies feedback and request collection through short forms, empowering user-centric product development.

Trending

Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

Trending

Also listed in

This tool also appears in

Marketing & Growth › Lead Generation

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