Vodex.Ai

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Vodex.ai is an AI Agents & Automation tool that provides enterprise-grade Voice AI agents for debt collection and automated outreach. It automates right-party contact, payment reminders, and promise-to-pay capture with 24/7 conversational agents.

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At a glance

Pricing

Freemium · Enterprise · Custom

Free tier

Yes

API

Yes

Skill level

Mixed

About

What is Vodex.ai?

Vodex.ai is a Voice AI platform designed to automate high-volume customer outreach, specifically for debt collection and receivables management. Its enterprise-grade Voice AI agents handle tasks such as right-party contact verification, payment reminders, and promise-to-pay capture. Unlike traditional IVR or autodialers, Vodex.ai uses conversational AI that understands intent, handles objections, and dynamically follows scripts, ensuring compliance with regulations like FDCPA, TCPA, and Reg F. The platform integrates with existing dialers and CRM systems via APIs, webhooks, or CSV workflows, augmenting human collectors by handling repetitive tasks and allowing them to focus on complex cases. Vodex.ai aims to boost recovery rates, improve contact rates, and reduce manual workload for debt collection agencies, creditors, lenders, and BNPL providers.

Best used for

Ideal for debt collection agencies, creditors, and lenders who need to automate high-volume collection calls, manage payment reminders, and capture promise-to-pay commitments. Especially valuable for ensuring compliance with regulations like FDCPA and TCPA while improving recovery rates and reducing manual workload.

Common actions

Automate debt collection

Manage payment reminders

Verify contact information

Capture payment promises

Qualify leads

Capabilities

Key features

Automated right-party contact
Payment reminder automation
Promise-to-pay capture
Intent detection
Dynamic script following
Warm transfers to agents
Compliance enforcement

Target Audience

debt collection agenciescreditorslendersbnpl providers

Integrations

Not yet documented

Pricing & Plans

Freemium · Enterprise · Custom

Contact for Pricing

FAQs

How does Vodex.ai differ from traditional IVR or autodialers?

Unlike IVR or recorded systems, Vodex.ai uses conversational AI that understands intent, dynamically follows scripts, handles objections, and verifies right-party contact. It captures structured outcomes like promise-to-pay commitments, all with audit-ready logs, providing a more intelligent and compliant interaction.

Is Vodex.ai compliant with debt collection regulations?

Yes, Vodex.ai is designed to be compliant with FDCPA, TCPA, and Reg F requirements. It enforces disclosures, calling windows, consent handling, opt-outs, and call caps, producing timestamped transcripts for record-keeping and audits to ensure legal adherence.

Can Vodex.ai integrate with existing collection software or dialers?

Yes, Vodex.ai integrates through APIs, webhooks, secure file transfers, or CSV workflows. This allows your team to continue using existing dialers, CRM systems, and collections platforms while Vodex automates outbound calling and writes outcomes back into your system.

Does Vodex.ai replace human collectors?

No, Vodex.ai is designed to augment your team, not replace it. The Voice AI handles tier-one repetitive calling, reminders, and verification, allowing human collectors to focus on hardship cases, disputes, escalations, and complex negotiations, improving overall team efficiency.

What kind of performance improvements can be expected with Vodex.ai?

Many organizations see 25 to 40 percent improvement in timely payments, 2 to 3 times better contact rates, and a significant lift in promise-to-pay capture. This also leads to a reduced manual calling workload for teams, enhancing overall recovery and operational efficiency.

What security certifications does Vodex.ai hold?

Vodex.ai is ISO 27001 and SOC 2 certified. The platform uses role-based access control, encrypted storage, multi-factor authentication, and detailed audit logs to protect sensitive borrower and client information, ensuring robust data security.

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Finance › Invoice & Billing Customer Support & CX › Voice & Call Center

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