Plivo

Plivo is a Customer Support & CX tool that builds human-like voice AI agents. It offers both no-code builders for teams and flexible APIs for developers to deploy voice agents.

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At a glance

Pricing

Freemium · Usage-based · Enterprise

Free tier

Yes

API

Yes

Skill level

Mixed

About

What is Plivo?

Plivo is a cloud communications platform designed to help businesses build, deploy, and scale AI-powered voice and messaging solutions. It offers a no-code Agent Studio for non-technical teams to create and deploy AI agents quickly, alongside comprehensive APIs and SDKs for developers. Plivo's voice AI agents handle inbound and outbound calls with human-like conversation quality, featuring natural Text-to-Speech, Speech-to-Text with high accuracy, intelligent turn-taking, and real-time bi-directional audio with low latency. The platform supports various channels including voice, SMS, WhatsApp Business, and web chat, enabling omnichannel customer engagement. Plivo operates on a pay-as-you-go model with no long-term commitments and offers a free trial with credits.

Best used for

Ideal for businesses and developers who need to automate customer interactions, provide 24/7 support, and qualify leads. Especially valuable for companies looking to deploy human-like voice AI agents across voice, SMS, and WhatsApp channels with both no-code and API options.

Common actions

automate customer support

deploy voice agents

manage customer engagement

build conversational AI

integrate communication APIs

Capabilities

Key features

Build voice AI agents
No-code agent studio
Flexible APIs
Natural Text-to-Speech
Real-time audio streaming
Multi-channel support
AI noise cancellation

Target Audience

professionaldeveloper

Integrations

Not yet documented

Pricing & Plans

Freemium · Usage-based · Enterprise · Starting at USD 750.00

Pricing starts at 200,000 units/month; annual contracts from $750/month. Check plivo.com for current pricing.

FAQs

What is included in Plivo's free trial?

New Plivo accounts receive free trial credits without requiring a credit card. This allows users to test voice, SMS, WhatsApp, and AI Agent capabilities before committing to paid usage. You can start building voice AI agents with the no-code Agent Studio.

Does Plivo require technical expertise to use?

Not necessarily. Plivo offers a no-code Agent Studio for non-technical teams to build and deploy AI agents without writing code. For developers, comprehensive APIs, SDKs (Python, Node.js, Ruby, PHP, Java, .NET, Go), and detailed documentation are available.

How does Plivo's pricing work for AI Agents?

Plivo uses pay-as-you-go pricing for AI Agents, with voice AI agent usage billed at $0.050 per minute and AI text conversations at $0.005 per outcome. Channel pricing for voice calls, SMS, and WhatsApp is charged separately. Volume discounts are available.

What security and compliance standards does Plivo meet?

Plivo is SOC 2 Type II compliant and follows enterprise-grade security practices, including TLS encryption in transit and AES-256 at rest. It supports GDPR, HIPAA, TCPA, and other regulatory requirements, offering tools for consent management and data residency.

Trending

Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

Trending

Also listed in

This tool also appears in

AI Agents & Automation › Chatbots & Conversational AI AI Agents & Automation › Voice Agents

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