Customer Support & CX

Calldesk is an AI-powered platform specializing in designing and deploying AI voice agents for customer service. It aims to transform contact centers by providing 24/7 availability, handling inbound and outbound calls across any time zone. The platform supports over 80 languages, understanding nuances for localized interactions. Calldesk features a fully no-code Studio app for managing agents and workflows, allowing for visual builder configuration and deployment without codebase access. It integrates with industry-standard platforms like Salesforce and Zendesk, and offers use cases such as qualification, identification, FAQs, ticket creation, and agent transfer with summaries. Calldesk promises rapid deployment, with callbots ready in 30 days, and focuses on reducing costs, boosting customer experience, and accelerating digital transformation for enterprises.

Voxal AI enables businesses to deploy custom AI chatbots on their AWS account with a single click, offering a serverless architecture for unlimited usage and zero upfront costs. Users maintain 100% ownership of their data, with customer interactions and leads stored directly on their AWS account, ensuring privacy and compliance. The platform supports integration with OpenAI and Pinecone keys, providing full control over AI models. Voxal AI offers a free forever plan, along with one-time payment options for Pro and Premium tiers, which include features like lead generation, quality responses, multi-model chatbot creation, and custom domains. It also provides white-label solutions for businesses looking to brand their chatbots.

Instadesk is a comprehensive AI-powered customer engagement platform designed to help businesses build efficient customer service systems and enhance response efficiency. It offers a suite of tools including AI ChatBots, VoiceBots for both inbound and outbound calls, Live Chat, Call Center solutions, and an Intelligent Ticket System. The platform leverages large language models and visual orchestration to create highly automated and personalized customer interactions, reducing agent workload and improving customer satisfaction. Instadesk also provides AI-driven operations like quality inspection, intelligent training for agents, and an agent assistant, all aimed at optimizing customer service processes and reducing operational costs. It supports multilingual interactions and integrates with CRM/ERP systems for seamless operations across various industries.

DialogShift offers an all-in-one Hotel AI solution designed to automate guest communication across various channels, including website chat, WhatsApp, Instagram, email, and phone. The platform aims to relieve hotel teams from repetitive inquiries, allowing them to focus on guest hospitality, while also boosting direct bookings and revenue. Key features include a hotel-specific AI chat, a phone AI that handles calls and bookings, an email AI for drafting responses, and Journey Messaging AI for proactive guest communication. DialogShift also provides Review AI for automated responses to customer reviews and a central AI database that learns from hotel-specific data sources like PDFs, websites, and booking engines. The solution emphasizes data security and GDPR compliance, with a quick onboarding process and continuous AI updates.

Floatbot.AI is an enterprise-grade, no-code conversational AI platform specifically designed for regulated industries such as insurance, collections, banking, and healthcare. It enables businesses to build and deploy AI Voice Agents, Digital AI Agents for omnichannel chat, SMS, and email, and Real-time AI Agent Assist without requiring any coding skills. The platform focuses on automating operations and customer engagement through self-service IVAs and AI workflows, while also empowering internal teams with a unified AI Workspace. Key features include human-like voice AI, omnichannel collaboration, robust environment handling, multilingual support, and efficient workflow automation. Floatbot.AI integrates with leading contact center platforms and business systems, ensuring secure and scalable solutions for mission-critical operations.

OnePrompt is a chatbot application designed to significantly enhance AI chat interactions, particularly for iOS users. It allows users to effortlessly switch between chat prompts directly from the chat screen menu, eliminating the need for manual copy-pasting. The app supports saving and exporting chat logs in text format to Files.app. A key differentiator is its plugin architecture, leveraging OpenAI's "function calling" feature to integrate with iOS functions like Weather, Contacts, and Calendar, as well as offering Wikipedia and custom plugins. This transforms the AI chat experience into a powerful personal assistant, making it ideal for individuals who frequently engage with AI chatbots and seek greater usability and integration.

Tovie AI provides secure, compliant, and scalable AI solutions tailored for regulated industries like finance and government. The platform offers custom ChatGPT bots, voice bots, and generative AI with advanced voice capabilities to automate processes, cut costs, and boost efficiency. Key offerings include AI for Financial Services (claims management, debt collection, renewals, enterprise search, employee support, customer onboarding) and AI for E-Government (waiting list management, tax & debt automation, care assessments, citizen engagement, document search, children services). Tovie AI also features an AI Agent Platform for building and running AI agents, with options for on-cloud or on-premises deployment, and seamless integration with existing systems.

AI Explorer is a mobile application designed for Android users, providing a convenient portal to interact with diverse artificial intelligence technologies. The app seamlessly integrates popular AI tools such as ChatGPT for engaging chatbot conversations and DeepL Write for precise text translation. This integration allows users to explore and leverage cutting-edge AI capabilities directly from their mobile devices. It offers a practical and accessible way to experience the benefits of AI, from generating creative text to understanding and translating different languages, making advanced AI accessible for everyday use.

Verifast AI offers advanced AI agents specifically designed for e-commerce businesses to enhance sales, automate support, and scale operations. It provides plug-and-play AI chatbots that can be deployed across various channels including websites, mobile apps, email, and Instagram, ensuring a consistent customer experience. The platform focuses on improving conversion rates through personalized recommendations and targeted nudges, increasing average order value with smart bundling and discount triggers, and resolving repetitive support queries automatically. Verifast also helps businesses gain insights from customer conversations to inform SEO, landing pages, and campaign messaging, ultimately driving revenue growth and improving customer satisfaction.

Skydis is a platform designed for creating and deploying custom AI agents for websites. It enables businesses to build intelligent assistants that engage website visitors, capture leads, and provide smart answers 24/7. Users can train the AI with their own business data to enhance performance and ask qualifying questions to pre-screen leads. The platform features a drag-and-drop bot builder for easy customization, lead export capabilities, and Zapier integration for seamless workflow automation. Skydis agents can be integrated into any website and offer customizable appearances to match brand aesthetics, making it a versatile solution for improving customer interaction and lead generation.

ProhostAI is an all-in-one AI assistant designed to transform short-term rental businesses by providing hosting superpowers. It automates guest communications with instant AI replies and an Autopilot feature, handles cleaning scheduling, and intelligently manages tasks. The platform integrates with major PMS systems like Airbnb, Hostaway, and Guesty, and offers features such as AI-generated guest reviews, instant AI guidebooks, and an 'Ask AI' agent for various property management needs. ProhostAI also helps boost revenue by detecting gap nights and sending upsell offers, making it ideal for hosts managing 1 to 300+ properties.

VoiceOwl is India’s first purpose-built Generative AI Contact Center for enterprises, designed to revolutionize sales and marketing acceleration through meaningful conversations. It offers an industry-leading, AI-native platform that seamlessly integrates into customer-facing aspects of an enterprise, enhancing efficiency and delivering unparalleled value. Key features include lead generation, lead verification, AI voice virtual agents to connect with potential customers, and automated lead qualification. VoiceOwl supports multilingual proficiency across 135+ languages, ensuring global communication. It also provides enterprise-grade security and compliance with standards like ISO 27001, SOC 2, GDPR, and DPDPA, making it a robust solution for businesses looking to scale their customer support and sales operations while reducing operational costs.

Telewer is the world's first no-code tool designed for creating AI-powered Telegram bots. Users can build and launch sophisticated bots in minutes, integrating advanced features like AI chat, image and video generation, and image recognition. The platform supports monetization through Stripe payments and a credit system, enabling users to earn from their bots. Telewer simplifies bot management and customization, allowing for the creation of AI characters, influencers, or sales agents. It connects with various AI models such as OpenAI, XAI, DeepSeek, Gemini, Mistral, and Llama, and offers Flux LoRa support for highly customized image results.

BharatGPT, developed by CoRover, is an indigenous Large Language Model (LLM) specifically designed for the Indian market. It offers extensive language support, including voice modality in more than 12 Indian languages and text modality in 22 languages, integrated with the National Hub of Language Technology (NHLT) and Digital India Bhashini. This platform aligns with the 'Make AI in India, Make AI work for India' vision by ensuring data sovereignty. Beyond language capabilities, BharatGPT provides generative AI features, custom knowledge base integration, ERP/CRM system integration, and an inbuilt payment gateway, making it a comprehensive solution for building and managing chatbots across various communication channels.

BotByte AI is an all-in-one platform for building intelligent AI chatbots, generating websites from prompts, and designing visual workflows. It supports multiple leading AI models including GPT, Claude, and Gemini, allowing users to switch models per chatbot and even use their own API keys. The platform features a no-code visual workflow builder with 12 node types, an AI website builder that generates React/HTML with a VS Code-style editor, and a template marketplace for pre-built chatbots. Developers benefit from a comprehensive REST API, real-time webhooks, an npm SDK with a React component, and an analytics dashboard. BotByte AI enables deployment to websites, Slack, Discord, WhatsApp, and Telegram, making it versatile for various customer engagement needs.

Message Matrix is a Conversational Operating System designed for businesses to manage customer interactions efficiently through WhatsApp and SMS. It leverages AI to handle high volumes of inquiries, allowing human teams to focus on complex conversations. The platform features a patented asymmetric chat architecture, ensuring customers experience a single, unified conversation while teams orchestrate AI agents and human collaboration behind the scenes. Key capabilities include an AI Concierge for instant support, an AI Sales Agent for lead qualification, broadcast messaging for targeted communication, and community tools for year-round engagement. It's built with banking-grade security and integrates with CRMs like HubSpot and Salesforce, making it suitable for various industries including events, property, and regulated sectors.

Nurix AI provides a platform for building and deploying human-like enterprise-grade voice and chat AI agents to transform customer engagement. The platform, NuPlay, allows users to build, deploy, and scale AI agents optimized for low latency, natural turn-taking, and long conversations. Nurix offers solutions for sales, including lead qualification and engagement, and support, focusing on lower costs and faster resolutions. It also features NuPulse for AI monitoring and insights, NuRep for AI sales representatives, and multi-agent orchestration. The platform is designed for enterprises, emphasizing security, compliance, and seamless integration with CRMs and other internal APIs.

Intervo AI is an open-source platform designed to build and deploy enterprise-grade AI chat and voice agents for businesses. It enables instant customer assistance with quick, accurate responses, automating tasks like lead qualification, customer support, and receptionist duties. The platform supports integration with various LLM models like OpenAI, Claude, and Gemini, and offers customizable voice engines from ElevenLabs and Microsoft Azure. Users can define agent purpose with simple prompts, train agents on company data by uploading documents, and seamlessly integrate with existing tech stacks via webhooks and integrations. Intervo AI aims to transform customer interactions and accelerate business growth by providing scalable, customizable, and efficient AI solutions.

AlphaChat is a powerful conversational AI platform designed for customer service automation, enabling businesses to increase support efficiency and customer satisfaction. It features intelligent self-service with natural language understanding (NLU), pre-trained in all languages, allowing for quick deployment of conversational chatbots with live chat on websites in minutes. The platform supports deep automation through APIs for CRM and backend integration, custom code writing with AlphaOS, and user authentication. AlphaChat helps businesses serve more customers automatically, handle FAQs, and increase deflection rates, allowing agents to focus on complex issues. It also offers seamless bot-to-agent handovers, personalized answers, and comprehensive analytics to measure performance.

Meeranda offers a real-time generative AI corporate concierge agent, presented as a human avatar, designed to enhance customer and employee experiences. This AI agent is capable of personalizing interactions, reducing operational costs, and boosting ROI. Key features include real-time video generation, constant visibility for customers, recognition of existing and new customers, and multilingual support with local dialects. Meeranda functions through voice, text, and video, continuously learning from interactions to improve customer experience. It can act as a support, sales, or marketing agent, promoting products and demonstrating solutions, and seamlessly integrates with CRM systems for a more personalized approach.

Aivy by Selectal is an advanced AI video recruiter designed to revolutionize talent sourcing and candidate screening. It operates 24/7, conducting AI interviews immediately upon application and moving qualified candidates through the hiring funnel. Aivy is highly customizable, instantly adapting to specific business requirements, speaking over 30 languages and dialects, and offering fully customizable appearance and tone. The platform aims to significantly reduce time-to-shortlist, increase offer rates for selected candidates, and lower cost per hire by automating routine tasks. It provides detailed candidate profiles with interview recordings and recommendations, integrates with professional ATS, and ensures data security with GDPR and CCPA compliance.

Creators Helpdesk is a comprehensive customer support solution designed specifically for Shopify stores. It offers a simple ticketing system that integrates directly with customer orders, providing agents with full context for efficient issue resolution. Key features include a live chat widget, email support continuity where customers can reply via email, and robust ticket management with statuses, priorities, and categories. The platform also supports team collaboration through ticket assignment and internal notes. A standout feature is its AI-powered response generation and conversation summarization, which utilizes the user's own OpenAI, Anthropic, or Google AI API keys, giving full control over costs and data. Automation rules, response templates, and detailed analytics further enhance efficiency, making it ideal for Shopify merchants looking to streamline their customer service operations.

Decagon is an AI concierge platform designed to build, optimize, and scale AI agents for customer experiences across various channels. It enables businesses to define agent workflows using natural language Agent Operating Procedures (AOPs), facilitating rapid iteration and performance optimization. The platform unifies voice, chat, and email interactions, ensuring consistent customer experiences. Decagon offers robust testing, observability, and experimentation tools for AI logic, along with an analytics suite for insights. It aims to deliver high-performance, human-like conversations and contextual resolutions, leading to increased resolution rates, deflection, and cost reduction for enterprises.

Utlik. Co is a platform designed for businesses to create AI-powered cyber employees quickly and efficiently. These cyber employees are capable of effectively serving customers, providing necessary information and assistance, and maintaining communication across various languages. The platform emphasizes ease of use, allowing users to create a cyber employee in just 5 minutes. It supports multiple LLM models, languages, and communication channels, offering a catalog of pre-designed cyber employees such as a Manager, Realtor, Autodealer, Psychologist, Lawyer, Assistant, and HR specialist. Utlik. Co aims to streamline customer service and communication for businesses through its customizable AI agents.