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Hyper is an AI Agents & Automation tool that automates non-emergency 9-1-1 calls. It speeds up response times and helps save lives by freeing up call takers for critical emergencies.
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Hyper is an AI-powered emergency response tool designed to automate non-emergency 9-1-1 calls, significantly improving response times and saving lives. Its AI Agent autonomously resolves up to 75% of non-emergency inquiries, allowing human call takers to focus on critical emergencies. The platform understands context, validates location, and escalates calls when necessary, responding with an empathetic and natural tone. Hyper supports multi-lingual voice and text interactions and maintains full records compliance. It seamlessly integrates with existing Call Handling Systems (CHS) via PSTN or SIP, offering intelligent routing, instant escalation, and automated follow-up communications. The system also provides real-time analytics, automated QA, and a Command Centre for AI call monitoring with instant human intervention, ensuring operations are optimized and compliant with PSAP's Standard Operating Procedures. Hyper is ISO 27000/SOC 2 certified, ensuring mission-critical security and data residency.
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Not publicly disclosed. Check callhyper.com for current pricing.
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