What types of calls can Loman AI handle for a restaurant?
Loman AI can manage pickup and delivery orders, process payments, book reservations, answer menu and allergen questions, provide hours and directions, give wait times, check order status, and handle catering inquiries. It also supports multiple languages and recognizes repeat callers.
How quickly can Loman AI be set up for a restaurant?
Loman AI can be set up and running in less than 24 hours. The process involves connecting your existing systems, importing your menu, setting a greeting, and defining hours and rules. White-glove setup is also available if preferred.
Does Loman AI integrate with existing restaurant POS and reservation systems?
Yes, Loman AI integrates with major POS systems like Toast, SpotOn, OpenTable, Clover, Shift4, Square, Aloha by NCR, and Olo. This allows for seamless order and reservation syncing, secure payment processing, and real-time menu updates.
What happens if Loman AI encounters an edge case or an unhappy caller?
Loman AI is designed to detect intent and either resolve the issue or hand off cleanly. It can transfer calls to a live line, capture voicemails with transcripts, or send messages to your team with caller information for human follow-up.
What are the pricing plans for Loman AI?
Loman AI offers a Starter plan at $199/month for basic call management and a Premium plan at $399/month for ordering and reservations. Both plans include a $149 setup fee and unlimited call time with no per-minute charges. Enterprise plans are also available.