Noisely

Noisely is a Customer Support & CX tool that tracks product feedback from 22+ platforms like Reddit, Google Reviews, and Trustpilot. It uses AI to categorize, analyze sentiment, and cluster feedback into actionable items for product teams.

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At a glance

Pricing

Paid · Enterprise

Free tier

API

Skill level

Non-technical

Product Hunt

About

What is Noisely?

Noisely is an AI-powered feedback tracking tool designed for product teams and customer-facing brands. It monitors over 22 platforms, including Reddit, Google Reviews, Trustpilot, App Store, and more, to collect customer mentions and reviews. The tool leverages AI to automatically categorize feedback into types like bug reports, feature requests, and UX issues, analyze sentiment, and score urgency and impact. Similar mentions are clustered into actionable items, which can then be pushed to project management tools like Jira, Linear, Slack, or Microsoft Teams. This helps product managers, founders, and customer success teams quickly understand customer sentiment, identify trends, and prioritize their roadmap based on real-world feedback.

Best used for

Ideal for product managers and customer success teams who need to consolidate feedback from diverse sources, identify critical issues, and push actionable insights to their project management tools. Especially valuable for understanding customer sentiment and prioritizing development efforts based on real-world user input.

Common actions

track customer feedback

analyze sentiment

prioritize product roadmap

monitor brand mentions

categorize user reviews

artificial intelligenceproductivitySaaS

Capabilities

Key features

22+ platform monitoring
AI feedback categorization
Sentiment analysis
Urgency/impact scoring
Duplicate feedback detection
Action item clustering
Integrations with PM tools

Target Audience

product managersmall business owner

Integrations

slackmicrosoft-teamsdiscordjiralinearnotionasanagoogle-sheets+ 6 more

Pricing & Plans

Paid · Enterprise

Not publicly disclosed. Check noise.ly for current pricing.

FAQs

What feedback sources can Noisely pull data from?

Noisely pulls data from over 22 sources, including review platforms like Trustpilot, G2, Google Reviews, and App Store; community sites like Reddit, Hacker News, and YouTube; and support tools like Zendesk and Intercom. CSV import is also available for other sources.

How does Noisely's AI analyze feedback?

The AI analyzes every mention to detect sentiment (positive, negative, neutral), categorize feedback into 12 types (e.g., bug reports, feature requests), score urgency and impact, and identify duplicate feedback. Similar mentions are then clustered into action items.

How much does Noisely cost and what's included?

Noisely Pro costs $49/month, including all 22+ feedback sources, 10 push channels, 2,000 AI analyses per month, real-time alerts, and the full analytics dashboard. Enterprise plans are available for higher volume needs.

Can I push action items to my existing project management tools?

Yes, Noisely supports 10 outbound push channels including Slack, Microsoft Teams, Discord, Jira, Linear, Notion, Asana, Google Sheets, Webhooks, and Email. You can push manually or set up auto-push rules.

How long does it take to set up Noisely?

Setup takes less than 5 minutes. You add your brand name and keywords, and optionally connect review platforms. Keyword-based sources like Reddit and YouTube start collecting data immediately without further configuration.

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Subcategories trending in Customer Support & CX

AI Chatbots Voice & Call Center Email & Chat Support Community Management Customer Success Multilingual Support

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Also listed in

This tool also appears in

Marketing & Growth › Brand & Identity Data & Analytics › Web Scraping & Extraction

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