Slite - Ask is a Customer Support & CX tool that uses AI to provide instant answers from your knowledge base. It connects to various apps and sources to ensure trusted, verified information is readily available.
Slite - Ask leverages AI to transform how teams access and utilize their internal knowledge. It acts as an intelligent assistant, providing instant answers to questions by searching across your Slite workspace and connected external applications. Users can filter sources to ensure answers are based on verified documents, fostering trust in the information provided. The tool integrates seamlessly into workflows, offering a Chrome extension for in-browser access and automatically answering questions in Slack channels. It's designed to eliminate the frustration of unanswered questions and improve team productivity by quickly surfacing accurate information, even highlighting knowledge gaps for continuous improvement.
Best used for
Ideal for teams who need to quickly find answers from their internal knowledge base, verify information sources, and integrate knowledge access into their daily workflow. Especially valuable for reducing time spent searching for information and improving team onboarding efficiency.
Not publicly disclosed. Check slite.com for current pricing.
FAQs
What is the difference between the Standard and Knowledge Suite plans?
The Standard plan offers core knowledge base features with AI search and answers. The Knowledge Suite includes everything in Standard, plus Enterprise Search capabilities and custom domain for public docs, starting at 10 users. Enterprise plans offer advanced support and customization.
How many AI questions can I ask per month?
The Standard plan allows 30 AI questions per user per month. The Knowledge Suite plan increases this to 100 AI questions per user per month. The Enterprise plan offers custom limits based on agreement.
Does Slite - Ask integrate with Slack?
Yes, Slite - Ask integrates with Slack. It can listen to conversations in your Slack channels and automatically provide answers to questions, even without being explicitly triggered, bringing information directly to your workflow.
Is Slite HIPAA compliant?
Yes, Slite is HIPAA compliant. They can sign a Business Associate Agreement (BAA) for eligible plans. For more details on how they protect healthcare data, you can contact their sales team.
Can I add extra members to my workspace and how are they billed?
You can add extra users directly in the product. If on a monthly plan, new users are billed on your next invoice. For yearly plans, costs are prorated for the remaining months. The number of members is reviewed monthly.
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