Spokk

Spokk is a customer feedback tool that automates SMS sequences for feedback, AI reviews, loyalty, and referrals after every customer visit. It helps businesses capture an estimated $84K+ in annual revenue by retaining existing customers.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Yes

Skill level

Non-technical

About

What is Spokk?

Spokk is a revenue automation platform designed for small service businesses, running automated SMS sequences after every customer visit. It collects feedback, generates AI-powered Google reviews, tracks customer loyalty, and facilitates referral links, all without manual effort after a quick 5-minute setup. The platform aims to capture revenue often left on the table by existing customers, with a typical business potentially gaining an additional $84K-$99K annually. Key features include SMS automation, a QR code-based loyalty program, a unique referral system, and AI-driven review generation that drafts personalized Google reviews for customers to post. Spokk integrates with HubSpot and offers a REST API for custom system connections.

Best used for

Ideal for small business owners who need to automate post-visit customer engagement, generate more Google reviews, and increase customer retention through loyalty and referral programs. Especially valuable for service businesses looking to capture additional revenue from their existing customer base without manual effort.

Common actions

automate customer follow-up

collect customer feedback

generate online reviews

manage customer loyalty

run referral programs

customer feedback managementcontact communicationonline reviews

Capabilities

Key features

Automated SMS sequences
AI review generation
QR code loyalty program
Customer referral system
Feedback collection forms
HubSpot integration
REST API

Target Audience

small business owner

Integrations

hubspot

Pricing & Plans

Freemium · Paid

Not publicly disclosed. Check spokk.io for current pricing.

FAQs

What is the estimated revenue impact of using Spokk?

For a typical service business with 200 customers per month and an $80 average visit value, Spokk estimates an annual impact of $84K-$99K. This revenue comes from increased loyalty, new customer referrals, and improved Google ranking from AI-generated reviews.

How does Spokk generate Google reviews?

After a customer submits feedback, Spokk uses GPT-4 to create a unique, personalized review draft. The customer can then easily copy and post this draft to Google, Trustpilot, or other review platforms in seconds, ensuring every draft is different.

Does Spokk offer a free trial?

Yes, Spokk provides a 14-day free trial with full access to all features, including feedback collection, AI review generation, SMS automation, loyalty, and referrals. A credit card is required to start, but you won't be charged until the trial ends.

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