Airkit.Ai

Airkit.ai, now Agentforce, is an AI agent platform that enables businesses to build and customize autonomous AI agents. It integrates seamlessly with the Salesforce ecosystem to support employees and customers 24/7.

Claim this tool

No Views Yet

At a glance

Pricing

Freemium · Usage-based · Paid

Free tier

Yes

API

Yes

Skill level

Mixed

About

What is Airkit.ai?

Agentforce, formerly Airkit.ai, is an enterprise-grade AI agent platform designed to elevate customer and employee experiences by integrating humans, applications, AI agents, and data. It allows companies to safely deploy autonomous AI agents that operate 24/7, handling tasks across various platforms like self-service portals and messaging channels. The platform provides a robust set of tools for managing the complete agent development lifecycle, including building, testing, deploying, managing, and orchestrating AI agents at scale. Businesses can create agents for any role or industry, with out-of-the-box options for service, sales, marketing, and commerce. Agentforce leverages the Atlas Reasoning Engine to break down complex requests and execute actions, ensuring efficient and accurate responses.

Best used for

Ideal for businesses and enterprises who need to automate customer support, streamline sales processes, and optimize marketing campaigns. Especially valuable for organizations looking to deploy autonomous AI agents that integrate deeply with the Salesforce ecosystem and operate 24/7.

Common actions

automate customer service

build AI agents

enhance employee productivity

manage sales processes

optimize marketing campaigns

Customer Support

Capabilities

Key features

Autonomous AI agents
Salesforce ecosystem integration
Low-code Agent Builder
Atlas Reasoning Engine
Pre-built agent types
24/7 support

Target Audience

professionalmanagerexecutive

Integrations

salesforcemulesoft

Pricing & Plans

Freemium · Usage-based · Paid

Contact for Pricing

FAQs

What is Agentforce and how does it differ from traditional chatbots?

Agentforce is an autonomous AI agent platform that goes beyond traditional chatbots by proactively executing specialized tasks and reasoning through decisions. Unlike chatbots with preprogrammed scenarios, Agentforce uses LLMs and trusted business data to handle complex issues and can escalate to human agents when necessary.

How can businesses build and customize AI agents with Agentforce?

Businesses can build and customize agents using Agentforce's low-code Agent Builder. This platform allows the creation of standard and custom subagents and actions, utilizing existing tools like Flows, Prompts, Apex, and MuleSoft APIs. Users can define tasks, write natural language instructions, and test agent responses.

What types of AI agents can be created with Agentforce?

Agentforce supports the creation of various AI agents for any role or industry, including out-of-the-box agents for service, sales, marketing, and commerce. Examples include Service Agents, Sales Development Representatives, Sales Coaches, Merchandisers, Buyer Agents, Personal Shoppers, and Campaign Optimizers.

What is the pricing model for Agentforce?

Every Salesforce customer can start with Agentforce for free, for any use case, with Salesforce Foundations. Pricing options include Flex Credits, Conversations, or per-user licensing, designed to accommodate various deployment needs and scales.

Trending

Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

Trending

Also listed in

This tool also appears in

AI Agents & Automation › Chatbots & Conversational AI AI Agents & Automation › Workflow Agents AI Agents & Automation › General-Purpose Agents

Explore

Browse AI tools by category

Content & Design Productivity & Business Coding & Development AI Agents & Automation Research & Education Wellness & Lifestyle Career Development Marketing & Growth Data & Analytics Customer Support & CX Finance E-commerce