Botsplash

Botsplash is a Customer Support & CX tool that helps businesses engage customers across SMS, chat, and voice. It uses AI to automate conversations, qualify leads, and improve conversion rates from a single omnichannel platform.

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At a glance

Pricing

Paid · Enterprise

Free tier

API

Yes

Skill level

Mixed

About

What is Botsplash?

Botsplash is an all-in-one customer engagement platform designed to help businesses connect with leads across SMS, chat, voice, and more from a single dashboard. It leverages AI to capture intent, automate follow-ups, and move conversations forward, assisting with lead qualification, routing, and personalized interactions. The platform offers features like ConversationHub for unified messaging, ConvertAI for lead qualification, and CustomerRetention+ for automated follow-ups. Botsplash is built with compliance in mind, including SOC 2 Type II standards, TCPA safeguards, and 10DLC readiness, making it suitable for regulated industries like mortgage, insurance, and automotive. It integrates with leading CRMs like Salesforce and HubSpot, enhancing existing workflows rather than replacing them.

Best used for

Ideal for sales reps and real estate agents who need to streamline customer communication, automate lead qualification, and improve conversion rates. Especially valuable for businesses in regulated industries like mortgage, insurance, and automotive that require robust compliance and omnichannel engagement.

Common actions

engage customers

automate conversations

qualify leads

manage customer interactions

improve conversion rates

Capabilities

Key features

Omnichannel customer engagement
AI-powered lead qualification
Automated follow-ups
CRM integrations
Compliance controls
Voice AI solutions
Real-time analytics

Target Audience

sales repreal estate agent

Integrations

salesforcehubspot

Pricing & Plans

Paid · Enterprise

Not publicly disclosed. Check botsplash.com for current pricing.

FAQs

What's included in every Botsplash plan?

All Botsplash plans include core conversation capabilities, built-in compliance controls, audit trails, role-based access, and secure messaging across supported channels. This ensures teams can engage customers confidently from day one without needing to add compliance or security features separately.

How does Botsplash pricing scale as we grow?

Botsplash pricing is designed to scale with how you engage customers, not just the number of seats you purchase. Plans can expand based on conversation volume, channels, automation needs, and advanced capabilities, allowing teams to grow without re-platforming.

How does Botsplash use AI without replacing our team?

Botsplash uses AI to assist, route, and automate conversations rather than replace human judgment. AI helps handle volume, speed, and repetitive tasks while agents remain in control of critical interactions and handoffs.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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Also listed in

This tool also appears in

AI Agents & Automation › Chatbots & Conversational AI Marketing & Growth › Lead Generation

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