ChaportVerified

Chaport is a customer messaging software that combines multi-channel live chat, chatbots, and a knowledge base. It helps businesses automate sales and support, and engage with customers across various platforms.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Yes

Skill level

Non-technical

About

What is ChaportVerified?

Chaport is an all-in-one customer messaging platform designed to enhance support, sales, and engagement through a simple interface. It offers live chat for real-time customer interaction, chatbots for automating common questions and lead qualification, and a multi-channel inbox to manage communications from live chat, email, Facebook, Telegram, and Viber in one place. Additionally, Chaport includes a knowledge base with an FAQ bot to encourage customer self-service. The platform provides mobile apps for iOS and Android, web, Windows, and MacOS, ensuring operators can respond from any location. It also features integrations with Zapier and an API for connecting with other business applications.

Best used for

Ideal for businesses and teams who need to streamline customer support, automate sales processes, and centralize communication from various channels. Especially valuable for those looking to offer instant help 24/7 and encourage customer self-service through a knowledge base.

Common actions

provide customer support

automate customer interactions

manage multi-channel communication

offer self-service options

qualify leads

customer messaging softwaremulti-channel communicationlive chat solution

Capabilities

Key features

Multi-channel live chat
Chatbots
Knowledge base
Mobile apps
Zapier integration
API access
Real-time reports

Target Audience

customer support teamssales teamssmall business ownerse-commerce businesses

Integrations

zapierfacebooktelegramviber

Pricing & Plans

Freemium · Paid

💰 Pricing plans

FAQs

What happens after the 14-day free trial of Chaport's Unlimited plan?

After the 14-day trial, your account automatically downgrades to the Free plan, which is available indefinitely. Paid features will be disabled, but you can continue using the basic functionalities.

Does Chaport offer integrations with other applications?

Yes, Chaport integrates with over 4,000 apps using Zapier. It also provides a REST and JavaScript API for custom integrations, allowing you to connect it with your existing CRM or other business tools.

Can I use Chaport to communicate with customers on social media?

Yes, Chaport supports multi-channel communication, allowing you to receive and reply to messages from Facebook, Telegram, and Viber directly within the Chaport interface, alongside live chat and email.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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