ChatShape is an AI chatbot tool that creates custom AI chatbots for websites. It enhances customer support, generates leads, and increases conversions by training on website content or uploaded PDFs.
ChatShape allows businesses to build custom AI-powered chatbots for their websites to improve customer support and generate leads. Users can train a chatbot by simply providing a website link, which ChatShape then crawls to extract visible text, or by uploading PDF files. The chatbot can be embedded on any website to instantly answer customer queries, collect leads, and increase conversions. It offers extensive customization options for branding, color, and tone, and provides analytics on chatbot messages and lead information. ChatShape helps businesses save time and enhance customer experience with 24/7 AI support, with options to export leads and conversation data.
Best used for
Ideal for startup founders and sales reps who need to automate customer support, generate leads from website visitors, and improve conversion rates. Especially valuable for businesses looking to provide 24/7 instant customer service and gather valuable lead data without manual intervention.
What is the maximum number of sources I can use to train my chatbot?
The maximum number of web sources depends on your chosen plan. Each page's text character count is used to measure the size of a web source. For custom data or large integrations, you can contact ChatShape directly.
Can I collect leads and view analytics for my chatbot?
Yes, you can enable an option for an email input form to appear in the chat window to collect leads. All chatbot messages are recorded in your dashboard, and you can view analytics, including country of origin for leads, and export data to a CSV file.
How does ChatShape count messages and chatbot generations?
One message is counted each time you send text to the chatbot and receive a response. A chatbot generation is counted whenever you add web sources and click "Generate Bot from Sources," creating a link to your new chatbot.
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