Clerk Chat

Clerk Chat is a customer support & CX tool that enables calling and SMS for Microsoft Teams. It allows businesses to add unlimited SMS, MMS, RCS, WhatsApp, and eFax to their Teams numbers, and deploy AI voice and messaging agents.

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At a glance

Pricing

Paid

Free tier

API

Yes

Skill level

Mixed

About

What is Clerk Chat?

Clerk Chat transforms Microsoft Teams into a comprehensive communication hub, offering unlimited SMS, MMS, RCS, WhatsApp, and eFax capabilities directly within the platform. It allows businesses to replace expensive Microsoft Calling Plans with Operator Connect, providing a cost-effective solution for voice and messaging. The tool facilitates the deployment of AI voice and messaging agents to automate customer interactions, streamline workflows, and enhance customer support. Clerk Chat also focuses on compliance, offering 10DLC registration, archiving, and compliance for voice and messaging, alongside branded messaging and calling features to build trust and prevent fraud.

Best used for

Ideal for businesses who need to streamline customer communication within Microsoft Teams, automate inquiries with AI agents, and ensure compliance for messaging. Especially valuable for industries like finance, healthcare, and logistics seeking to enhance customer engagement and operational efficiency.

Common actions

manage customer communication

automate customer support

integrate messaging with Teams

deploy AI agents

track call activity

Capabilities

Key features

Unlimited SMS/MMS/RCS/WhatsApp/eFax
AI voice and messaging agents
Operator Connect for Teams
Branded messaging and calling
Compliance (10DLC, archiving)
Teams analytics
Custom API integrations

Target Audience

sales repstartup founder

Integrations

microsoft-teamswebexzoomsalesforcemicrosoft-dynamicscomcastbandwidthsinch+ 10 more

Pricing & Plans

Paid

Not publicly disclosed. Check clerk.chat for current pricing.

FAQs

What types of messaging does Clerk Chat support within Microsoft Teams?

Clerk Chat supports unlimited SMS, MMS, RCS, WhatsApp, and eFax directly within Microsoft Teams. This allows for a unified communication platform for all your customer interactions, enhancing efficiency and centralizing conversations.

How does Clerk Chat help reduce calling plan costs for Microsoft Teams users?

Clerk Chat replaces expensive Microsoft Calling Plans by integrating with Operator Connect. This allows businesses to connect directly to carriers, potentially saving on communication costs while maintaining robust calling and messaging functionalities.

Can Clerk Chat deploy AI agents for customer interactions?

Yes, Clerk Chat enables the deployment of AI voice and messaging agents on existing phone numbers. These agents can automate tasks like instant customer support, lead follow-up, and smart appointment scheduling, all managed within Microsoft Teams.

Trending

Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

Trending

Also listed in

This tool also appears in

AI Agents & Automation › Chatbots & Conversational AI Marketing & Growth › Lead Generation

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