Click2Magic is a Customer Support & CX tool that provides enterprise-grade live chat software for websites and mobile apps. It helps businesses understand customer behavior and personalize conversations to enhance ROI.
Click2Magic offers an enterprise-grade live chat software solution designed for websites and mobile applications, aiming to improve customer communication and boost ROI. The platform allows businesses to identify qualified leads and engage with customers through personalized conversations, supporting sales, marketplaces, and customer support. It integrates AI chatbots to efficiently handle support tickets and can be deployed across multiple web properties from a single interface. Key features include customizable widgets, powerful archives for chat history, and support for various file attachments. Click2Magic enables businesses to engage customers with or without human intervention, ensuring no business opportunities are lost and customer concerns are resolved faster, leading to increased customer satisfaction and revenue.
Best used for
Ideal for businesses and customer support teams who need to streamline customer communication, enhance sales, and provide instant support. Especially valuable for those looking to integrate AI chatbots for efficient ticket handling and manage multiple web properties from a single interface.
Common actions
manage customer support
engage website visitors
automate customer service
track sales leads
personalize customer interactions
customer behavior analysisAI chatbot servicesenterprise live chat
Capabilities
Key features
Customizable chat widgets
AI chatbot integration
Multi-property management
Chat history archives
Canned responses
CRM integrations
Mobile app support
Target Audience
customer support teamssales teamse-commerce businessesmarketing teams
Integrations
crm
Pricing & Plans
Freemium · Paid · Starting at USD 39.00
Basic plan available for free. Paid plans start at $39/month.
FAQs
Does Click2Magic offer a free trial or free plan?
Yes, Click2Magic offers a 14-day free trial without requiring a credit card. Additionally, there is a 'Basic Free' plan available per seat/month, which includes features like sales tracking, customer management, and support for one website and one agent.
Can I manage multiple websites with Click2Magic?
Yes, Click2Magic allows you to manage multiple web properties. The Professional plan supports 2 websites, while the Enterprise plan supports up to 5 websites, enabling a single interface to host and manage chat for various online presences.
What kind of integrations does Click2Magic support?
Click2Magic supports CRM integrations, allowing businesses to connect their live chat data with their customer relationship management systems. This helps in better sales tracking and customer management by centralizing customer information.
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