CoSupport.ai is an AI customer service platform that automates support, reduces resolution time, and improves customer experience. It offers no-code AI setup and fast integration with leading helpdesks.
CoSupport.ai is an all-in-one AI customer service platform designed to automate support, reduce resolution times, and enhance customer experience across various channels including chat, email, social media, and helpdesks. It features an autonomous AI Agent that resolves customer queries independently, an AI Assistant that provides human agents with AI-generated reply suggestions, and AI Business Intelligence for actionable insights from customer interactions. The platform boasts a no-code AI setup, fast integration with popular helpdesks like Zendesk, Freshdesk, Zoho Desk, and Intercom, and enterprise-grade data security. CoSupport AI is ISO 27001 certified, GDPR and CCPA compliant, and utilizes a U.S.-patented AI architecture to deliver factual, brand-aligned responses, eliminating hallucinations and offering up to 90% support automation.
Best used for
Ideal for SaaS companies, eCommerce businesses, and BPO firms who need to automate repetitive support tickets, accelerate agent response times, and gain actionable insights from customer interactions. Especially valuable for organizations seeking high accuracy, multilingual support, and enterprise-grade security.
Common actions
Automate customer support
Improve response times
Analyze customer interactions
Resolve support tickets
aicustomizationSocialemailEnterprisedata handlinghelpdesk toolsBusiness intelligenceintegrationAutomation+ 8 more
Capabilities
Key features
Autonomous AI agent
AI reply suggestions
AI business intelligence
Multilingual support
No-code AI setup
Omnichannel support
Patented AI architecture
Target Audience
SaaS companieseCommerce businessesBPO firmsenterprise support teams
Fixed monthly fee for unlimited AI responses within optimal performance, starting from $99/mo. Free plans available.
FAQs
What are the pricing models offered by CoSupport AI?
CoSupport AI offers flexible pricing models including Resolution-Based (pay per resolved ticket), Server-Based (fixed price with unlimited AI replies), and Response-Based (pay per AI reply). There is a one-time setup fee and monthly subscriptions start at $99/month. A free trial is also available.
What data sources can CoSupport AI use for training?
You can train your AI agent on various data sources including help center articles, website pages, documents (PDFs, Google Docs), and past customer conversations. The onboarding process is designed to help build a knowledge base from scratch.
How does CoSupport AI ensure data security and compliance?
CoSupport AI is ISO 27001 certified and fully complies with GDPR and CCPA standards. Security measures include dedicated servers, full data encryption, and anonymization, ensuring all information remains protected within your infrastructure.
What is CoSupport AI's patented technology?
CoSupport AI is powered by a U.S.-patented AI architecture that ensures factual, brand-aligned responses. This technology delivers replies up to 3x faster than baseline LLMs and eliminates hallucinations by training exclusively on your company's data.