Delto

Delto is a Customer Support & CX tool that provides conversational AI agents specifically for the banking industry. It offers advanced Gen AI solutions to transform customer service and internal operations.

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At a glance

Pricing

Enterprise

Free tier

API

Yes

Skill level

Technical

About

What is Delto?

Delto offers a conversational banking suite powered by Gen AI, designed exclusively for financial institutions. It provides specialized AI agents to handle customer service, marketing, sales, and internal employee productivity. The platform features a low-code Studio for building and evolving AI skills, Analytics for optimizing user experience, Pulse for measuring satisfaction, and Engage for proactive campaigns. Delto emphasizes rapid implementation, with agents ready in weeks and compliance resolved from day one. Its modular and scalable architecture ensures that changes in one skill do not affect others, and it supports any LLM without vendor lock-in, making it a flexible and efficient solution for modern banking needs.

Best used for

Ideal for banking professionals who need to automate customer service, personalize marketing and sales, and streamline internal operations. Especially valuable for financial institutions seeking to implement AI agents rapidly with built-in compliance and scalability, reducing response times and operational costs.

Common actions

automate customer support

enhance banking operations

personalize customer interactions

improve employee productivity

Capabilities

Key features

Conversational AI agents
Low-code skill editor
Behavioral data analytics
Customer satisfaction measurement
Proactive campaigns
LLM agnostic

Target Audience

professional

Integrations

Not yet documented

Pricing & Plans

Enterprise

Not publicly disclosed. Check delto.com for current pricing.

FAQs

How quickly can Delto's AI agents be deployed?

Delto emphasizes rapid implementation, stating that the first AI agent can be ready in weeks. This quick deployment is supported by pre-built skills and a focus on resolving compliance from day one, allowing banks to see real results almost immediately.

Does Delto support integration with existing banking systems?

Yes, Delto is designed to improve business efficiency by integrating its AI solutions with existing systems. The platform also offers a flexible, open framework in Python for custom integrations and personalization, ensuring scalability and adaptability.

What kind of AI models does Delto use?

Delto is agnostic to the underlying Large Language Model (LLM), meaning it can function with any LLM without vendor lock-in. This provides banks with total flexibility to adapt to market changes and choose the best models for their specific needs.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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Also listed in

This tool also appears in

AI Agents & Automation › Chatbots & Conversational AI Finance › Fintech

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