Eloquent AI

Eloquent AI is a Customer Support & CX tool that automates complex, regulated customer operations for financial services. It provides AI Operators that learn from existing SOPs without requiring engineering or APIs.

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At a glance

Pricing

Paid · Enterprise

Free tier

API

Yes

Skill level

Non-technical

About

What is Eloquent AI?

Eloquent AI offers an AI Operator platform specifically designed for financial services to automate up to 96% of complex, regulated customer operations. The platform's AI Operator learns to navigate existing systems by observing standard operating procedures and team actions, eliminating the need for engineering or API integrations. It features products like Fixer for 24/7 customer service, Closer for sales automation, and Navigator for customer onboarding and support. Eloquent AI emphasizes enterprise-grade security, compliance, and self-healing AI that continuously optimizes performance and adapts to regulatory changes. It integrates with existing tools like Zendesk and offers private deployment options for enhanced data control.

Best used for

Ideal for financial services and fintech companies who need to automate customer support, optimize sales conversions, and improve customer onboarding. Especially valuable for organizations requiring high accuracy, regulatory compliance, and seamless integration with existing systems without extensive engineering effort.

Common actions

automate customer service

streamline sales operations

enhance customer onboarding

ensure regulatory compliance

reduce operational costs

Capabilities

Key features

Automate regulated customer operations
Learns from SOPs
No engineering/APIs required
Autonomous inquiry resolution
CRM integration
Self-healing AI engine
Private deployment options

Target Audience

financial services executivescustomer operations managerscompliance officerssales managers

Integrations

zendeskwhatsappsmscrm

Pricing & Plans

Paid · Enterprise

Not publicly disclosed. Check eloquentai.co for current pricing.

FAQs

What types of financial operations can Eloquent AI automate?

Eloquent AI can automate a wide range of financial operations, including customer service inquiries, sales lead engagement, customer onboarding, policy renewals, claims processing, account management, fraud resolution, and debt recovery. It is designed for complex, regulated tasks in banking, insurance, and fintech.

Does Eloquent AI require coding or API integrations?

No, Eloquent AI is designed to automate operations without requiring engineering or APIs. It learns by observing existing Standard Operating Procedures (SOPs) and team actions, making it accessible for non-technical users to deploy and manage end-to-end automation.

How does Eloquent AI ensure compliance and data security?

Eloquent AI ensures compliance through its Evals Framework, continuous compliance testing, and self-healing models that adapt to regulatory updates. For security, it offers built-in safeguards, robust guardrails, comprehensive audit trails, and data governance features, including encryption and customizable redaction. Private deployment options are also available.

What is the starting price for Eloquent AI?

Eloquent AI offers a Basic Plan starting at $40 per month, or $32 per month if paid yearly. They also have Business and Enterprise plans with higher pricing and additional features, catering to different business needs.

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