IsOn24

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IsOn24 is a Customer Support & CX tool that provides an AI call agent for businesses. It answers phone calls, sends text messages, and manages appointments 24/7, offering over 50 life-like voices.

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At a glance

Pricing

Paid

Free tier

Yes

API

Skill level

Non-technical

About

What is IsOn24?

IsOn24 is an AI-powered call agent designed to automate customer communication for businesses across various industries, including home services, restaurants, salons, and freelancers. It handles incoming phone calls, manages appointments and reservations via phone, text, and online, and facilitates two-way texting. The tool offers over 50 life-like voices and can act as an automated answering service with a virtual phone number. IsOn24 helps businesses provide 24/7 customer support, respond instantly to inquiries, and streamline operations by organizing voicemails, text messages, and online chats in one interface. It also includes features like automatic call queuing, lead qualification, and integrations with popular apps like Square, Google Calendar, Zapier, and Jobber.

Best used for

Ideal for small business owners and managers who need to automate customer service, manage appointments, and handle inquiries outside of business hours. Especially valuable for service-based businesses like salons, restaurants, and contractors looking to improve customer experience and operational efficiency.

Common actions

automate phone calls

manage appointments

handle customer inquiries

qualify leads

provide 24/7 support

customer communicationappointment booking systemAI voice assistant

Capabilities

Key features

AI call agent
2-way texting
Appointment booking
Automatic call queue
Lead qualification
50+ life-like voices
Virtual phone number

Target Audience

small business ownerentrepreneurmanagerfreelancer

Integrations

squaregoogle-calendarzapierjobber

Pricing & Plans

Paid

Pricing plans

FAQs

What types of businesses can benefit from IsOn24?

IsOn24 serves a wide range of businesses including home services contractors, restaurants, hair/beauty salons, auto repair shops, real estate, cleaning services, and freelancers. It's designed for any business that needs to manage customer calls and appointments efficiently.

Does IsOn24 offer a free trial?

Yes, IsOn24 offers a 7-day free trial. This allows businesses to experience the call agent's capabilities and features before committing to a paid plan, without requiring a credit card to start.

Can IsOn24 integrate with my existing calendar and CRM systems?

IsOn24 integrates with popular tools like Google Calendar for appointment management. It also offers Zapier integration, allowing connection to thousands of other apps, including various CRM systems, to streamline workflows and data management.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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