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KaptionAI is an AI platform for WhatsApp Business that transcribes audios, summarizes conversations, and automates responses. It provides an AI-powered inbox, automation, and analytics to turn conversations into business opportunities.
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About
KaptionAI is a comprehensive AI platform specifically designed for WhatsApp Business, aiming to transform customer interactions into business opportunities. It offers an AI-powered inbox, automation capabilities, and analytics, all integrated into one solution. Key features include an AI Copilot that lives directly within the chat to help teams resolve tickets faster, offering automated responses for common queries and seamless transitions to human agents when needed. The platform supports global communication with live translation in over 90 languages and instant transcriptions of voice notes. KaptionAI also provides a team inbox for collaborative work, mobile apps with powerful actions from the lock screen, and rich analytics to track resolution times and team performance. It integrates with major CRMs like Salesforce and HubSpot, ERPs, and custom systems via API, and supports omnichannel communication beyond WhatsApp to include email, TikTok, Instagram, Facebook, and Telegram.
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Pricing & Plans
Freemium
Not publicly disclosed. Check kaptionai.com for current pricing.
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