Knowbo

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Knowbo is a Customer Support & CX tool that creates custom chatbots from websites and knowledge bases. It allows users to deploy a ChatGPT-like chatbot that learns directly from their site content.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Skill level

Non-technical

About

What is Knowbo?

Knowbo enables businesses to create custom AI chatbots by simply providing a website URL or sitemap. The chatbot learns directly from the website's content, offering a ChatGPT-like experience for customer inquiries. It automatically updates its knowledge base as the website changes, ensuring information is always current without additional training. Users can fully customize the chatbot's appearance, including colors, images, texts, and logo, to match their brand. Deployment is straightforward, requiring only a code snippet to be embedded on the website, making it compatible with various platforms like WordPress and Shopify. Knowbo also provides chat history tracking and supports multiple languages, aiming to reduce support team load and enhance customer experience.

Best used for

Ideal for businesses and companies who need to automate customer support, provide instant answers from their website content, and reduce the load on their support teams. Especially valuable for those seeking a customizable and easily deployable AI chatbot solution that stays up-to-date with website changes.

Common actions

create chatbots

automate customer support

answer customer questions

deploy AI assistants

personalize user experience

custom chatbotswebsite integrationfaqsE-commerceinstant assistancechatbotCustomer serviceCustomer EngagementAI chatbotsCustomer Support

Capabilities

Key features

Custom chatbot creation
Website content learning
Automatic knowledge updates
Customizable chatbot appearance
Easy website embedding
Chat history tracking
Multi-language support

Target Audience

small business ownerscustomer support managersmarketing managersweb developers

Integrations

Not yet documented

Pricing & Plans

Freemium · Paid

Paid

FAQs

How does Knowbo integrate with an existing website?

The chatbot integrates by using your website's sitemap URL to learn its content. It then automatically updates its knowledge base. To embed it, you simply insert a provided code snippet into the <body> tag of your website, making it compatible with various platforms.

Can the chatbot be customized to match our brand?

Yes, Knowbo offers extensive customization options. You can adjust the chatbot's colors, image, texts, logo, and chat icon to perfectly align with your brand identity and website design, ensuring a seamless user experience.

What happens if I reach the maximum message limit on the Free or Starter plans?

If you reach your daily message limit on the Free or Starter plans, new users will not be able to start a chat. However, currently active chats will remain live, ensuring that ongoing conversations are not interrupted.

Does Knowbo offer a free trial?

Yes, Knowbo provides a 7-day free trial period for all its pricing plans. This allows users to experience all the features of their chosen plan without needing to provide any payment details upfront.

Trending

Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

Trending

Also listed in

This tool also appears in

AI Agents & Automation › RAG & Document AI

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