LoyJoy

LoyJoy is a Customer Support & CX tool that provides an AI platform for agentic customer service and sales via chat and phone. It offers no-code setup for AI agents and process automation, ensuring compliance and quick deployment.

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At a glance

Pricing

Paid

Free tier

API

Yes

Skill level

Non-technical

About

What is LoyJoy?

LoyJoy is a European no-code platform specializing in agentic AI for customer service and sales, available via chat and phone. It enables businesses to automate customer inquiries, product advice, and lead qualification with AI agents that can execute processes autonomously. The platform features over 100 process modules, allowing non-technical teams to configure AI agents without IT dependency. LoyJoy integrates with existing systems like SAP, Salesforce, CRM, and ERP, and is designed for rapid deployment, with productive results often seen within 2-4 weeks. It emphasizes compliance with regulations such as DSGVO, DORA, BFSG, and the EU AI Act, with hosting in Europe and automated AI testing to prevent hallucinations.

Best used for

Ideal for startup founders and small business owners who need to automate customer service inquiries, qualify sales leads, and provide 24/7 product advice. Especially valuable for businesses in regulated industries requiring GDPR and EU AI Act compliance, seeking rapid deployment and integration with existing systems.

Common actions

automate customer service

qualify leads

provide product advice

streamline sales

Capabilities

Key features

Agentic AI
No-code setup
Chat and phone support
Process automation
CRM/ERP integrations
GDPR compliant
Automated AI testing

Target Audience

startup foundersmall business ownerproduct managermarketer

Integrations

whatsappsapsalesforcehubspotrest-api

Pricing & Plans

Paid

Not publicly disclosed. Check loyjoy.com for current pricing.

FAQs

What is Agentic AI and how does LoyJoy use it?

Agentic AI in LoyJoy means AI agents can autonomously solve customer issues, provide product advice, and qualify leads. Unlike simple chatbots, they execute processes independently, integrating with your systems and knowledge bases to give precise, context-aware responses.

Is LoyJoy compliant with European data protection regulations?

Yes, LoyJoy is fully compliant with DSGVO (GDPR), DORA, BFSG, and the EU AI Act. All data processing and hosting occur within the EU, with encrypted data transfer and storage, ensuring high standards of data privacy and security for enterprise clients.

How quickly can LoyJoy be implemented and go live?

LoyJoy is designed for rapid deployment. Businesses can achieve productive results and go live with their AI agents within 2-4 weeks. This quick turnaround is facilitated by its no-code platform and extensive library of over 100 process modules.

Can LoyJoy integrate with my existing CRM or ERP systems?

Yes, LoyJoy offers over 30 plug-and-play integrations, including major systems like SAP, Salesforce, and HubSpot. It also provides an API-Client module for connecting to any REST or Webservice API, allowing seamless integration with legacy systems without coding.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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Also listed in

This tool also appears in

AI Agents & Automation › Chatbots & Conversational AI Marketing & Growth › Email Marketing Marketing & Growth › Sales Outreach AI Agents & Automation › Workflow Agents Productivity & Business › Workflow Automation

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