Maqsam
Visit ToolMaqsam is a customer service software and AI agent powered by Arabic AI that automates support and sales tasks. It provides an Arabic-first AI agent integrated into leading customer service software.
At a glance
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Maqsam is a customer service software and AI agent powered by Arabic AI that automates support and sales tasks. It provides an Arabic-first AI agent integrated into leading customer service software.
Trending
About
Maqsam is an AI-powered customer service software and AI agent specifically designed for the Arabic-speaking world. It offers an Arabic-first AI agent that listens, understands, and responds, capable of automating over 50% of conversations, handling mixed-language queries, and providing smart escalation to human agents. The platform includes comprehensive customer service software to manage and optimize call centers, featuring intelligent capabilities like accurate AI Agent conversations, proprietary ASR transcriptions, smart call summaries, and sentiment analysis. Maqsam also provides tools for data-driven decision-making with real-time performance tracking, dynamic dashboards, and custom reports. It supports global expansion with local numbers in over 200 cities and offers seamless integrations with popular CRM and Helpdesk solutions like Intercom, Zendesk, Zoho, Salesloft, and Pipedrive, alongside an API suite for custom integrations.
Capabilities
Pricing & Plans
Paid ยท Usage-based
Not publicly disclosed. Check maqsam.com for current pricing.
FAQs
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