Mendable is an AI Chatbots tool that allows users to easily build and deploy AI chat applications. It trains a secure AI on technical resources to answer customer and employee questions, reducing support tickets and improving customer satisfaction.
Mendable enables businesses to quickly build and deploy AI chat applications for sales and support. Users can ingest and customize their technical resources, then deploy an AI assistant with a single line of code. The platform trains a secure AI to answer customer and employee questions, thereby decreasing support tickets and activation times. Key features include over 20 data connectors for sources like Google Drive and Zendesk, customizable models with options for GPT-3.5-Turbo and GPT-4, and continuous training through answer correction. Mendable also offers enterprise-grade security with SOC 2 Type II certification, SSO, RBAC, and BYOK/BYOM options. It provides analytics to gain insights into user queries and interactions, helping to optimize AI responses and track product usage.
Best used for
Ideal for businesses and development teams who need to automate customer support, enhance sales enablement, and speed up product adoption by deploying AI chat applications. Especially valuable for companies looking to train AI on their technical resources and integrate it seamlessly into their websites or applications.
developertechnical supportsales professionalcustomer service representative
Integrations
google-drivesalesforcezendesknotion
Pricing & Plans
Freemium · Enterprise · Custom
Free
FAQs
What is included in Mendable's free plan?
Mendable offers a free plan that includes 500 message credits per month, access to pre-built components and API, unlimited data sources, an analytics platform, model customization, and various data connectors. It's also free for certain open-source projects.
Can I use my own AI model or key with Mendable?
Yes, Mendable supports Bring Your Own Key (BYOK) and Bring Your Own Model (BYOM) for Enterprise and Custom plans. This feature ensures compliance and allows users to integrate their preferred models or keys into the platform.
How does Mendable handle data security and privacy?
Mendable is SOC 2 Type II certified and offers enterprise-grade security features like SSO (SAML, OIDC, OAuth), Role-Based Access Control (RBAC), and secure data connectors. It also provides privacy-first LLM options and allows users to bring their own keys/models for enhanced data control.
Can I remove the 'Powered by Mendable' branding?
To remove the 'Powered by Mendable' branding from your AI chat applications, you need to upgrade to an Enterprise or Custom plan. This option is not available on the free or standard paid plans.
How does Mendable ensure the AI's answers are accurate and up-to-date?
Mendable allows continuous training through answer correction, where you can correct AI-generated responses, and the model learns from your feedback. It also offers reingestion processes with CRON jobs and webhooks to keep your data synced and updated.
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