Roark (YC W25)

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Roark is a Quality Assurance tool that provides testing and monitoring for voice AI agents. It offers comprehensive visibility into voice interactions, simulations, and evaluation capabilities to ensure reliable AI performance.

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At a glance

Pricing

Usage-based

Free tier

API

Yes

Skill level

Technical

About

What is Roark (YC W25)?

Roark is a comprehensive QA and observability platform designed for Voice AI. It allows teams to test, monitor, and improve their voice agents with confidence. The platform provides complete visibility into every voice interaction, capturing over 40 built-in call metrics such as latency, sentiment, and custom events. Users can analyze multi-speaker conversations and run best-in-class evaluators on demand or automatically. For pre-deployment, Roark offers end-to-end simulations with configurable personas and graph-based conversation flows, enabling stress-testing of agents across real-world scenarios. It also features one-click native integrations with popular voice platforms like VAPI, Retell, LiveKit Cloud, and Pipecat, alongside SDKs for Node & Python, making setup quick and easy.

Best used for

Ideal for developers and product managers who need to ensure the reliability of their voice AI agents, monitor live calls for performance, and proactively test new features. Especially valuable for teams looking to catch 'uh-oh' moments before customers do and turn failures into repeatable tests.

Common actions

monitor voice AI

test voice agents

evaluate voice performance

simulate voice interactions

debug voice AI

Capabilities

Key features

40+ built-in call metrics
Multi-speaker analysis
End-to-end simulations
Configurable personas
Graph-based conversations
One-click integrations
Automated evaluators

Target Audience

developerproduct managerstartup founder

Integrations

vapiretelllivekit-cloudpipecat-cloudslack

Pricing & Plans

Usage-based

Not publicly disclosed. Check roark.ai for current pricing.

FAQs

What kind of metrics does Roark track for voice AI?

Roark tracks over 40 built-in call metrics including latency, instruction-following, repetition detection, and sentiment. It also allows for custom metrics and events, providing comprehensive insights into voice agent performance and user interactions.

How does Roark help with pre-deployment testing?

For pre-deployment, Roark enables end-to-end simulations where users can stress-test agents with configurable personas and graph-based conversation flows. It can also auto-generate test cases from failed production calls, ensuring robust testing before launch.

What is Roark's pricing model?

Roark operates on a consumption-based pricing model with a simple minimum monthly spend. All plans include full access to monitoring, simulations, and evaluators, with volume discounts available as usage scales. Custom packages are offered for high-volume operations.

Which voice platforms does Roark integrate with?

Roark offers one-click native integrations with VAPI, Retell, LiveKit Cloud, and Pipecat. It also provides first-class SDKs in Node & Python for complete control, allowing for quick setup and automatic call capture, real-time metrics, and instant dashboards.

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