What AI models power Social Intents' chatbots?
Social Intents' AI chatbots are powered by leading models including ChatGPT, Claude, and Gemini. This allows businesses to choose the AI model that best suits their needs and switch between them as required, ensuring flexible and powerful automated support.
Can Social Intents integrate with my existing team communication tools?
Yes, Social Intents is designed to integrate seamlessly with Microsoft Teams, Slack, and Google Chat. This allows your team to respond to customer inquiries directly from the platforms they already use daily, eliminating the need for separate dashboards.
Does Social Intents offer a free trial and what are the pricing tiers?
Social Intents provides a 14-day free trial with full access and no credit card required. Paid plans start at $21/month for the Lite plan, with options like Starter ($39/month), Basic ($69/month), Pro ($99/month), and Business ($199/month) offering increasing features and chat volumes.
How does Social Intents handle customer inquiries from different channels?
Social Intents consolidates inquiries from various customer channels, including website chat, WhatsApp, SMS, and Messenger, into a unified inbox within your chosen team communication tool. This allows your team to manage all conversations from one place.
Can I train the AI chatbot on my specific business content?
Yes, you can train the AI chatbot on your entire website, PDFs, and help documentation with a single click. The AI learns your products, services, and FAQs instantly, enabling it to provide accurate and relevant responses tailored to your business.