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Social Intents is a customer support & CX tool that provides live chat and AI chatbots for businesses using Microsoft Teams, Slack, or Google Chat. It allows teams to respond to customers directly from their existing collaboration tools.
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Social Intents is a comprehensive live chat and AI chatbot platform designed to streamline customer support for businesses. It integrates directly with popular collaboration tools like Microsoft Teams, Slack, and Google Chat, eliminating the need for separate dashboards and reducing the learning curve for support teams. The platform leverages AI chatbots, powered by ChatGPT, Claude, and Gemini, to automatically handle up to 75% of customer inquiries, freeing up human agents for more complex issues. It supports multi-channel communication, including website chat, WhatsApp, SMS, and Messenger, all managed from a unified inbox within the team's preferred chat application. Social Intents offers features like real-time visitor monitoring, conversation analytics, and AI resolution tracking, making it a robust solution for efficient and scalable customer service.
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Freemium · Paid
Not publicly disclosed. Check www.socialintents.com for current pricing.
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