SoundHound AI

SoundHound AI is an AI Agents & Automation tool that provides conversational AI solutions for businesses. It offers voice AI agents for various industries, including restaurants, automotive, retail, and finance, to automate interactions and improve efficiency.

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At a glance

Pricing

Likely Not Free · Enterprise

Free tier

API

Yes

Skill level

Technical

About

What is SoundHound AI?

SoundHound AI delivers advanced voice and conversational AI solutions designed to automate customer interactions and streamline operations across diverse industries. Its platform offers a suite of products like Amelia Platform for enterprise AI agents, Autonomics Platform for ITSM automation, and Custom Voice AI Solutions for bespoke experiences. Key offerings include Dynamic Drive-Thru for increased throughput, Smart Answering for 100% phone call handling, and Voice Commerce for new revenue streams. With over 400 patents and 20 years of expertise, SoundHound AI's technology surpasses Big Tech voice AI in speed and accuracy, processing over 10 billion conversations annually to help brands cut costs, boost revenue, and build customer loyalty.

Best used for

Ideal for businesses and enterprises who need to automate customer interactions, improve operational efficiency, and enhance customer experience. Especially valuable for industries like restaurants, automotive, finance, and retail looking to deploy scalable and accurate voice AI agents for various tasks.

Common actions

automate customer service

streamline operations

enhance user experience

process orders

manage calls

Music

Capabilities

Key features

Conversational AI agents
ITSM automation
Custom voice AI solutions
Dynamic drive-thru
Smart answering
Voice commerce
Wake word technology

Target Audience

small business ownermarketerproduct managerstartup founder

Integrations

Not yet documented

Pricing & Plans

Likely Not Free · Enterprise

Contact for Pricing

FAQs

What industries does SoundHound AI serve with its voice AI agents?

SoundHound AI provides customizable and scalable voice-first AI agents for a wide range of industries, including automotive, financial services, healthcare, insurance, restaurants, retail, smart devices, telecommunication, travel & hospitality, and utilities.

How does SoundHound AI's technology compare to other voice AI solutions?

SoundHound AI boasts over 400 patents and a proprietary Agentic+ framework, which allows its technology to surpass Big Tech voice AI in terms of speed and accuracy. It focuses on natural conversation and real-world business impact.

Can SoundHound AI agents handle specific business functions like order processing or customer support?

Yes, SoundHound AI offers specialized products like Smart Ordering to process orders across channels, Smart Answering to handle 100% of phone calls, and Dynamic Drive-Thru for increased throughput, alongside general customer service and HR support agents.

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AI Frameworks & Infra Chatbots & Conversational AI General-Purpose Agents Workflow Agents Personal Assistants RAG & Document AI

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Customer Support & CX › Multilingual Support Customer Support & CX › Voice & Call Center

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