Talkwisely

Visit Tool

Talkwisely is an AI-native cloud PBX system that provides real-time call analytics, AI transcription, and smart routing. It transforms customer conversations into actionable intelligence for modern teams.

Claim this tool

3Views

At a glance

Pricing

Paid · Usage-based

Free tier

API

Yes

Skill level

Technical

About

What is Talkwisely?

Talkwisely is an AI-native cloud phone system designed to enhance business conversations with intelligence. It offers real-time call analytics, AI transcription, and smart routing capabilities, eliminating the need for traditional hardware. The platform captures, transcribes, and analyzes voice, SMS, and WhatsApp communications automatically, identifying sentiment, intent, and key moments. This allows businesses to convert more leads, refine scripts based on effective strategies, and gain insights to coach agents effectively. Talkwisely aims to bridge the gap left by standard cloud PBX systems by learning from every conversation, providing a unified communication solution with advanced AI intelligence for various industries.

Best used for

Ideal for sales teams, contact centers, and customer support who need to analyze customer conversations, improve agent performance, and optimize call routing. Especially valuable for businesses looking to convert more leads and gain actionable intelligence from every interaction.

Common actions

analyze calls

transcribe conversations

route calls intelligently

coach agents

integrate CRM

Capabilities

Key features

AI call analytics
Real-time sentiment analysis
Smart call routing
Automatic call transcription
CRM integrations
Agent coaching insights
Global virtual numbers

Target Audience

sales repsmall business owner

Integrations

crm

Pricing & Plans

Paid · Usage-based

Not publicly disclosed. Check talkwisely.io for current pricing.

FAQs

What is the starting price for Talkwisely?

Talkwisely offers plans starting from ₹300 per user/month for the 'Connect' plan, which includes essential calling features like inbound/outbound calls, IVR, and basic AI analytics. Higher tiers offer more advanced AI capabilities.

Does Talkwisely support international phone numbers?

Yes, Talkwisely supports business calling across Australia, the USA, the UK, and India. This includes local landline numbers, mobile numbers, various toll-free options, and SIP PRI trunks for high-volume enterprise calling.

What kind of AI analytics does Talkwisely provide?

Talkwisely provides AI analytics for call data, including durations, outcomes, and peak times. The 'Intelligence Module' uses token-based AI to analyze conversations for intent signals, unresolved issues, and escalation risks, offering automated QA and agent coaching.

Can Talkwisely integrate with existing CRM systems?

Yes, Talkwisely offers CRM integrations. The platform is designed to enrich your CRM with conversation data, providing a more comprehensive view of customer interactions and helping to streamline workflows.

Is call transcription included in all Talkwisely plans?

Automatic call transcription is included in the 'Elevate' plan and higher. It supports over 50 languages with speaker diarisation and timestamped output, allowing for easy search and review of conversations.

Trending

Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

Trending

Also listed in

This tool also appears in

Marketing & Growth › CRM & Deal Management AI Agents & Automation › Voice Agents

Explore

Browse AI tools by category

Content & Design Productivity & Business Coding & Development AI Agents & Automation Research & Education Wellness & Lifestyle Career Development Marketing & Growth Data & Analytics Customer Support & CX Finance E-commerce