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Vocca is a Customer Support & CX tool that provides voice AI for healthcare communications. It manages patient calls, bookings, and reminders 24/7, reducing administrative workload for healthcare teams.
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Vocca is an AI-powered voice assistant specifically designed for healthcare groups and practices, managing patient calls, bookings, and reminders around the clock. This allows healthcare teams to focus more on patient care and less on administrative tasks. The platform acts as an AI receptionist, handling inbound and outbound calls, scheduling, rescheduling, and canceling appointments by integrating directly with calendars and EHR systems. Vocca understands clinical vocabulary, adapts to various specialties, and adheres to custom scheduling logic and communication styles. It is built with enterprise-grade security, ensuring GDPR compliance, local data residency, and never using patient data for model training. Practices using Vocca typically see significant reductions in missed appointments, increased new appointments, and substantial time savings for staff.
