Customer Support & CX

United Call Centers provides AI-driven outsourcing and multilingual expertise for global brands, specializing in customer care, sales, and automation. With over 25 years of experience, they offer scalable solutions that enhance efficiency, satisfaction, and growth worldwide. Their services include customer care, technical support, sales, telemarketing, and specialized services like software development and HR tasks. They leverage AI tools such as Aiden Agent for 24/7 customer service, SuperchargeU for knowledge management, Aiden CSAT for feedback analysis, and Aiden Apps for workflow streamlining. United Call Centers supports up to 40 languages with native-speaking professionals, ensuring cultural knowledge and accent-free support.

Rime offers trusted AI voice models specifically designed for enterprise use, focusing on delivering natural, engaging, and reliable text-to-speech (TTS) capabilities. The platform's linguistically-designed models ensure accurate pronunciation of names, emails, numbers, and brand terms, with features like a built-in dictionary and custom pronunciation options. Rime aims to improve customer satisfaction, increase call containment in IVR/IVA systems, and accelerate resolution times by providing authentic voices that connect with customers. It supports multiple languages including English, Spanish, French, German, and Hindi, and offers flexible deployment options including on-premise, VPC, or public cloud API, ensuring data control, compliance, and high performance for real-time applications.

LiaPlus AI is an advanced platform that provides intelligent voice AI agents to automate and scale customer interactions. It delivers natural, human-like conversations 24/7, supporting over 25 languages and understanding diverse accents. The platform offers products like Vani Patra for AI voice form filling, Vani Setu for voice-based navigation, and a complete Voice Platform to build and manage AI voice assistants. LiaPlus integrates with popular CRMs and helpdesk platforms, offers RESTful APIs for custom integrations, and ensures data security with SOC 2 Type II certification and GDPR compliance. It serves various industries including e-commerce, BFSI, healthcare, and airlines, aiming to improve CSAT, reduce call handling times, and provide significant ROI.

Robylon AI offers AI agents designed to automate customer support and sales interactions across various channels including chat, voice, WhatsApp, email, and tickets. The platform aims to resolve a high percentage of customer queries, significantly reduce average handling times, and boost customer satisfaction. It features rapid deployment, often within 7 days, and ensures accuracy through human oversight and auto-correcting LLM audits. Robylon AI supports integrations with over 40 tools and offers flexible, per-query pricing. It's suitable for businesses looking to scale their customer service operations efficiently and cost-effectively, with solutions tailored for industries like logistics, SaaS, fintech, gaming, e-commerce, and crypto.

Chumi is an innovative AI chatbot platform that brings historical figures and other AI characters to life through engaging conversations. Users can chat with AI versions of prominent individuals like Socrates, Einstein, Shakespeare, and Cleopatra, accessing thousands of characters across various dynasties and regions. The platform is designed for educational purposes, offering free conversations that capture the personality, knowledge, and speaking style of each figure based on extensive research. Beyond pre-existing characters, Chumi also allows users to create their own AI characters with custom personalities and backstories, fostering a unique and interactive learning experience. It's an ideal tool for history enthusiasts, students, and anyone curious to explore the past through AI-powered dialogue.

CoRover is a human-centric Agentic AI platform that enables enterprises to deploy intelligent AI agents and virtual assistants. Powered by BharatGPT, it supports over 100 languages natively across voice, video, and chat modalities. The platform automates workflows, scales effortlessly, and offers sovereign AI solutions for industries like banking, healthcare, retail, and government. Key features include omnichannel deployments, seamless human-AI handoff, real-time analytics dashboards, and integrations with ERP, databases, service desks, and social channels. CoRover aims to accelerate revenue growth, reduce operational costs, and enhance customer experiences for businesses.

DOO is an AI-powered customer experience platform specifically designed for enterprises in the MENA region. It automates customer service across various channels including voice, chat, email, WhatsApp, and Instagram, utilizing intelligent AI agents. A key differentiator is its native support for multiple Arabic dialects, including Saudi, Gulf (Khaleeji), Egyptian, Levantine (Shami), and Maghrebi, along with Modern Standard Arabic and English, allowing for culturally relevant interactions. The platform also features a unified inbox for human agent handoff and provides real-time analytics. Unlike global tools that often rely on translation, DOO understands and responds in actual dialects, integrating with regional banking, telecom, and government stacks.

Mearch is an all-in-one AI platform designed to enhance the entire e-commerce experience from discovery to purchase. It features an AI shopping assistant chatbot that answers product questions, provides personalized recommendations, and learns from product catalogs, FAQs, and policies. The platform also includes an AI-powered search engine with semantic search, synonym support, spelling correction, and multi-language capabilities to optimize store search. Mearch aims to increase conversion rates, resolve customer questions instantly, reduce support costs, and boost average order value through smarter AI assistance and actionable insights derived from customer conversations.

Sonix is an AI-powered platform designed for transcribing and translating audio and video content into over 53 languages. It leverages advanced AI to convert multimedia files into searchable and editable text quickly and accurately. The platform features an intuitive in-browser editor that allows users to review and polish transcripts, and then translate them with ease. Key functionalities include speaker diarization, timestamping, and the ability to import files from cloud storage like Dropbox, Google Drive, and Box. Sonix is ideal for individuals and teams needing efficient and precise language conversion for various content types.

Tabbly is a no-code platform designed to build human-like AI voice agents in minutes. It supports over 50 languages and offers global phone lines with unlimited concurrency, all at a competitive price point. The platform enables instant deployment of voice AI in 50+ countries, allowing businesses to scale operations globally. Key features include bulk AI calling, custom API integration, workflow integration with platforms like n8n and Zapier, multilingual support, natural conversations with ultra-low latency, and enterprise-grade data privacy. Tabbly's AI voice agents can handle a wide range of business use cases, from lead qualification and customer KYC to support troubleshooting and payment reminders, making it suitable for various industries.

Witlingo Engage is a comprehensive AI-powered communication platform designed for organizations to effectively engage their community members and residents. It supports multi-channel delivery via voice, text, and email, and offers multi-lingual capabilities with real-time translations, making it accessible to diverse audiences. The platform is particularly focused on inclusion, providing features like elder-friendly audio messages, high-contrast and low-literacy design modes, and human-like speech. Witlingo helps property managers and service coordinators communicate, capture, and coordinate with ease, ensuring messages are delivered clearly and quickly for various use cases such as event reminders, emergency alerts, and educational tips.

Neodonya is a pioneering technology company specializing in integrating generative AI with immersive experiences to revolutionize enterprise operations across diverse industries. Their expert team develops dynamic and interactive solutions designed to enhance critical areas such as AI-enhanced recruitment, comprehensive safety training, and efficient software development. Recognizing the unique challenges faced by each client, Neodonya meticulously crafts bespoke solutions that align with specific business goals. By combining advanced AI algorithms with cutting-edge immersive technologies, they deliver high-quality, engaging, and effective digital solutions. Their proficiency empowers clients from various sectors to optimize operations, elevate operational capabilities, and enrich user interactions, ensuring strategic objectives are not just met, but exceeded.

WhatLetter is an AI-powered document translation and discussion tool designed to simplify paperwork for immigrant families, seniors, and anyone facing language barriers. Users can snap a photo of any document, such as medical records, bills, or travel guides, and get instant translations and insights. The app supports over 30 languages, allowing users to chat with an AI chatbot in their preferred language for explanations and answers tailored to their needs. WhatLetter prioritizes user privacy by processing documents locally and retaining chat history solely for user reference, without sharing data with third parties. It is currently web-based, accessible on both desktop and mobile browsers, with future plans for WhatsApp and Telegram integration.

Translateimages is an advanced AI Image Translator utilizing OCR technology to accurately detect, extract, and translate text from images into more than 130 languages. A key differentiator is its ability to preserve original text formats, including fonts, sizes, colors, and layouts, ensuring translated images maintain a professional appearance. The tool supports various image formats like JPG, PNG, and GIF, and is particularly effective for high-quality translated images such as product listings, promotional materials, scanned documents, and technical diagrams. It also features AI-powered background inpainting for seamless text replacement and a built-in editor for fine-tuning translations. While a free trial is not available due to high server resource consumption, users can opt for a minimum one-time payment to test the service.

Callifly offers an AI-powered telephone switchboard designed to automate and enhance customer service operations 24/7. It leverages AI for voice recognition, intelligent routing, and multilingual support, ensuring constant availability for customers. The platform qualifies customer requests, handles level 1 support, and uses intelligent escalation for complex issues. Callifly integrates seamlessly with existing tools like Shopify, Zendesk, HubSpot, and Salesforce, offering native connectors and real-time bidirectional sync. It adapts to various industries such as e-commerce, real estate, IT management, and recruitment, learning from each interaction to improve accuracy and adapt to specific business vocabularies and processes. All data is hosted in Europe, ensuring GDPR compliance and end-to-end encryption.

DheeYantra is an AI platform designed to empower businesses with advanced Generative AI, Natural Language Processing (NLP), and machine vision capabilities. Its core mission is to facilitate business growth and customer reach across India's diverse linguistic landscape. The platform specializes in delivering multilingual communication solutions and providing context-aware assistance, enabling businesses to interact effectively with a broader audience. By breaking down language barriers, DheeYantra helps companies enhance customer support, streamline operations, and expand their market presence in a highly varied demographic.

AiLuvio is a revolutionary video communication platform designed to break language barriers by offering real-time dubbing during video calls. Leveraging cutting-edge artificial intelligence, machine learning, and deep learning technologies, it enables seamless communication across more than 30 world languages. Users can communicate fluently in their native language without needing to speak a foreign one. Beyond real-time dubbing, AiLuvio features AI-powered automatic translation of chat messages, group calls and chats, call transcription, and encrypted communication for enhanced security. The platform is continuously evolving, with upcoming features like AI-powered lip sync and voice cloning, making it a versatile tool for both informal conversations and professional meetings.

AI Screen Translator is an Android application designed to break language barriers by providing instant, real-time translation of text directly on your phone screen. Utilizing an AI-powered engine, it's optimized for various use cases including translating foreign games (Japanese, Korean, Chinese), reading raw Manga/Manhwa with support for both vertical and horizontal text, and translating chat messages in social apps like WhatsApp, Telegram, and Discord via a floating ball. The app also features an OCR Text Scanner to extract and copy text from images or screenshots. It boasts low latency and supports major global languages, making it ideal for a seamless global experience.

Mindy Support is a global provider of comprehensive data preparation, data annotation, and customer service solutions, catering to enterprise AI/ML teams. With over ten years of experience, they empower companies worldwide by delivering high-quality datasets, expert-driven model training, and scalable AI support. Their services include data collection, data annotation (image, text, 3D point, audio, video), data processing, AI consultancy, and LLM services such as multilingual LLM and LLM training. Mindy Support also offers BPO services like customer service, technical support, and social media support, with a strong focus on quality and data security, operating with an in-house team rather than crowdsourcing.

Accomify is an AI-driven platform specifically designed for the hospitality industry, aiming to significantly enhance guest experiences through advanced AI-powered solutions. The platform offers AI assistants capable of providing personalized recommendations to guests, ensuring a more tailored and memorable stay. It also supports multilingual communication, breaking down language barriers and making guests from diverse backgrounds feel more comfortable and understood. Furthermore, Accomify streamlines booking processes, making reservations quicker and more efficient for both guests and hotel staff. This focus on automation and personalized service helps hotels and resorts improve operational efficiency and guest satisfaction.

Qorden AI is a comprehensive platform that unifies speech, language, and video into a single intelligence layer designed for global scale. It provides foundational systems for machines to understand, generate, and operate on human communication across multiple languages, regions, and cultures. Key features include Speech Analytics for real-time tone and sentiment analysis, AI Dubbing and Video Generation with lifelike avatars via Dubbix, and Real-Time Translation for live conversations. The platform also offers Conversation Intelligence to uncover insights from spoken interactions, Automated QA and Compliance monitoring, and advanced Language Intelligence for accurate interpretation. Qorden AI emphasizes responsible AI, with built-in governance controls, real-time monitoring, and operational safeguards.

OrygoAI specializes in creating tailor-made AI agents for exceptional customer support, particularly for eCommerce businesses. The platform offers best-in-class AI agent training and customization, combined with an extensive implementation service that includes a dedicated AI engineer. It supports various channels like chat widgets, email, voice AI, WhatsApp, and integrates with popular platforms such as Shopify, Zendesk, and Salesforce. Key features include personalized recommendations, product search with AI, order management, and detailed conversation analytics. OrygoAI operates on a pay-per-use credit model, ensuring businesses only pay for AI replies, with no monthly subscriptions or setup fees.

Factually Health is an AI-powered platform designed to provide accurate and trusted health information to businesses and organizations. It features a powerful AI Assistant that delivers factual health information in real-time, supporting both casual chat and augmented chat modes with references. The platform offers localized health resources and actionable user insights. It aims to simplify complex health information, making it accessible to patients and communities in any language. Key capabilities include human-like conversations based on fact-checked datasets, engaging factual videos sourced from trusted experts, and backend analytics to understand user engagement and health-related interests. Factually Health serves healthcare institutions, education and media organizations, and wellness and preventative health providers.

Dubpro.ai is an online video dubbing AI platform designed to help users instantly localize their video and audio content into multiple languages. The platform leverages advanced AI video translation for context-relevant translation and offers custom voice personas in five major languages. Dubpro.ai ensures high-quality output through precision syncing, with timestamps accurate to two decimal places, and a human-in-loop approach that includes over 10 quality checks. Users can easily import videos from YouTube or local files, AI dub them, send for review, and then export. This tool is ideal for content creators looking to expand their reach and boost revenue by making their content accessible to a global audience.