Customer Support & CX
Browsing page 6 of AI tools for Multilingual Support in Customer Support & CX. Sorted by confidence score — our independent quality rating.
Boost.ai
Boost.ai is an enterprise conversational AI platform designed to empower regulated industries with advanced virtual agents for customer service, internal support, and voice/chat automation. Recognized as a Leader in the 2025 Gartner Magic Quadrant for Conversational AI Platforms, it prioritizes security, privacy, and auditability. The platform enables organizations to boost self-service rates and enhance customer satisfaction through predictable and transparent implementations. It offers a hybrid AI approach, integrating cutting-edge generative AI functionality with full governance and operational control, ensuring teams can deliver agentic conversational AI at enterprise scale.
Clodexa
Clodexa is an AI-powered platform designed for B2B prospecting, signal intelligence, and CRM enrichment. It helps businesses identify and monitor the specific individuals and signals that drive deals, rather than just focusing on companies. The platform operates with your existing data and rules, seamlessly integrating with your CRM to enhance sales processes. Powered by Pulse 2.5, Clodexa aims to optimize lead generation, qualification, and conversion by providing actionable insights into buyer behavior and intent.
10x.Team
10x.Team is an AI-powered talent execution engine designed to supercharge recruiting efforts by automating key stages of the hiring process. It allows users to generate job descriptions, select from over 50 AI recruiters in 70+ languages to conduct screening and first-round interviews, and reclaim significant recruiter time. The platform offers features like RoleCraft for AI briefing and knock-out questions, TrueTalk for configuring AI recruiter avatars, voices, and interview tones, and HireRank for unbiased candidate ranking with video replays. 10x.Team aims to provide a fast, fair, and compliant AI recruiting experience, reducing bias and allowing hiring managers to focus on more strategic tasks. It offers flexible pricing, including a free tier for initial testing.
Bagoodex
Bagoodex provides an online AI chat experience, functioning as both an AI chatbot and an AI chat generator. Users can leverage the platform to search for information, generate written content, and create images instantly. The tool emphasizes a fast, flexible, and intelligent interaction, aiming to enhance information retrieval and content creation through its AI capabilities. The website indicates a recent update, including a new domain and refreshed features, with a prompt to "Move to Sigma AI," suggesting a rebranding or migration.
Yourfriends.ai
Yourfriends.ai offers a unique platform for connecting and chatting with AI WhatsApp contacts. Users can choose from a diverse range of AI personalities, including historical figures like Picasso and Einstein, or fictional characters like Santa and Olaf. The service allows users to ask questions and engage in conversations for free, providing a novel way to interact with AI. It aims to create new friendships and learning opportunities through these AI companions, accessible directly via messaging apps like WhatsApp and Telegram.
GPT Translator
GPT Translator is an AI-powered translation tool designed to break language barriers for text, documents, and websites. Leveraging advanced AI models like GPT-4, Gemini, and Mini Llama, it offers fast, accurate, and secure translations across more than 95 languages. The tool supports a wide array of file types including JSON, PDF, DOCX, HTML, XML, Markdown, PPTX, and even handwritten text, ensuring original formatting and layout are preserved. It goes beyond word-for-word translation by capturing nuance, tone, and meaning, making it suitable for structured formats, creative writing, and technical content. With features like real-time processing, batch document uploads, and AI quality assurance, GPT Translator caters to both individual and enterprise-level translation needs, providing a cost-effective alternative to manual translation.
parrots
Parrots is an open-source toolkit designed for Automatic Speech Recognition (ASR) and Text-To-Speech (TTS) functionalities. It supports multiple languages, including Chinese, English, and Japanese, and provides multi-speaker voice synthesis with high accuracy. Key features include a Chinese ASR model based on distilwhisper, and TTS models like GPT-SoVITS and IndexTTS2. IndexTTS2 is particularly notable for its advanced capabilities, offering zero-shot speech synthesis with emotional expression and duration control, independent control over timbre and emotion, and support for various emotion control methods including audio reference, emotion vectors, and text descriptions. The tool also supports streaming TTS for low-latency real-time audio output and command-line interface (CLI) for both ASR and TTS tasks, making it suitable for developers and researchers.
pyvideotrans
pyVideoTrans is a powerful open-source tool designed for comprehensive video translation, audio transcription, AI dubbing, and subtitle translation. It streamlines the process of localizing video content by offering a fully automatic workflow that includes speech recognition (ASR), subtitle translation, speech synthesis (TTS), and video synthesis. The tool supports both local offline deployment and integration with various mainstream online APIs for enhanced flexibility. Key features include multi-role AI dubbing, voice cloning with models like F5-TTS and GPT-SoVITS, and interactive editing at each stage to ensure accuracy. It also provides a utility toolkit for vocal separation, video/subtitle merging, and audio-video alignment, making it suitable for a wide range of video localization tasks.
Xpolyglot
Xpolyglot is a macOS application designed to simplify and automate the localization of Xcode projects for developers. It leverages artificial intelligence to translate string catalogs, specifically targeting the Magic.xcstrings format, and offers significant cost savings compared to traditional translation services. The tool also assists with global metadata management, ensuring App Store Connect descriptions and keywords are accurately translated and optimized for various languages and markets. Key features include easy project import from Xcode, delta updates to translate only changed strings, and version management for app updates, allowing developers to keep users informed in their native language. Xpolyglot requires a separate OpenAI API key for its AI functionalities.
RevRag.AI
RevRag.AI is an AI platform designed to enhance customer experience and drive conversions for Banking, Financial Services, and Insurance (BFSI) companies. It deploys intelligent AI agents directly within financial applications to guide users through complex processes like onboarding, KYC, and loan applications. The platform features both In-App AI Agents, which provide real-time assistance, detect user confusion, and complete tasks, and Calling AI Agents, which proactively re-engage users who abandon journeys. RevRag.AI aims to reduce drop-offs, improve onboarding completion rates, and increase customer reactivation by understanding user context and triggering the right agent at critical moments. It is built to serve various BFSI sectors including insurance, wealth management, lending, credit cards, and banking.
dialflo
Dialflo offers human-like AI voice agents designed to automate and accelerate various business operations, particularly in recruitment, logistics, and direct-to-consumer (D2C) sectors. For recruitment teams, it automates candidate screening calls, follow-ups, and multilingual hiring outreach. In logistics, Dialflo can provide automated updates, while D2C businesses can leverage it for 24/7 multilingual customer support. The platform aims to scale operations by handling high-volume interactions efficiently, ensuring a consistent and human-like conversational experience across different use cases.
My AI Front Desk
My AI Front Desk provides an AI-powered front desk and receptionist solution designed to manage customer interactions around the clock. It answers calls, texts, and books appointments using human-like voices, aiming to reduce missed leads and streamline customer service. The platform integrates an AI receptionist, web chatbot, SMS agent, and an AI CRM into a single unified inbox. It also features dashboards for performance metrics, AI-powered email management, web form conversion, and an AI calendar for booking coordination. Additionally, it offers outbound capabilities for automated calls and SMS sequences to re-engage leads, along with a ticketing system for support. The tool is built for various industries, offering preconfigured knowledge bases for quick setup and enterprise oversight features like escalation protocols and audit trails.
SoundHound AI
SoundHound AI delivers advanced voice and conversational AI solutions designed to automate customer interactions and streamline operations across diverse industries. Its platform offers a suite of products like Amelia Platform for enterprise AI agents, Autonomics Platform for ITSM automation, and Custom Voice AI Solutions for bespoke experiences. Key offerings include Dynamic Drive-Thru for increased throughput, Smart Answering for 100% phone call handling, and Voice Commerce for new revenue streams. With over 400 patents and 20 years of expertise, SoundHound AI's technology surpasses Big Tech voice AI in speed and accuracy, processing over 10 billion conversations annually to help brands cut costs, boost revenue, and build customer loyalty.
Alya
Alya is an AI-powered therapy chat app dedicated to supporting mental health and fostering personal growth. Users can connect with a diverse selection of over 100 AI models, available in 22 languages, to receive personalized support anytime and anywhere. The platform offers a range of features designed to enhance mental wellness, including tools for organizing thoughts, scheduling therapy sessions, and tracking emotional progress. Key functionalities like goal setting, situation analysis, and customizable task settings empower users to tailor their self-improvement journey. Alya also encourages social interaction with chosen AI models to maintain motivation and provides a strong foundation for mental wellness.
Smartling
Smartling is an AI translation platform designed to connect brands with customers globally through comprehensive localization and translation services. It offers an all-in-one translation orchestration platform with feature-rich CAT and transcreation tools, advanced visual context, and real-time analytics. Smartling integrates with over 50 software platforms, including CMSs, CRMs, marketing tools, and code repositories, to automate content flow. The platform supports various content formats and uses AI across every layer of the translation process for automation, quality estimation, and workflow optimization. It combines AI, machine translation, and human expertise to ensure high-quality, consistent, and secure translations at scale, making it suitable for enterprises with extensive localization needs.
GetGloby
MarketFully, previously known as GetGloby, offers an AI-powered multilingual content marketing platform designed to help businesses scale their global content strategies. The platform, MarketFully.AI, leverages over 25 years of proprietary data to generate cost-effective, high-quality multilingual content. This AI-generated content is then refined by an exclusive network of human linguists and editors, ensuring cultural fluency, brand consistency, and optimal search visibility. MarketFully focuses on "InContent Marketing," transforming enterprise localization from a cost center into a revenue driver by delivering higher search rankings, engagement, and ROI across various markets, languages, and cultures. It also emphasizes enterprise-grade security and AI governance, including HITRUST, PCI, and GDPR compliance.
Getgloby app
MarketFully.AI, formerly GetGloby, is a comprehensive solution for multilingual content marketing, designed to help enterprises scale their global content efforts efficiently. The platform leverages AI for adaptive translation, transcreation, and content creation, ensuring that content is not only translated but also culturally relevant and optimized for local markets. It integrates human-in-the-loop services, with a network of expert linguists and editors refining AI-generated content to maintain brand voice, consistency, and search visibility. MarketFully.AI aims to transform localization from a cost-center into a revenue driver by improving search rankings, engagement, and ROI across diverse markets and languages. It also emphasizes enterprise-grade security and AI governance, with features like an AI Governance Framework and compliance with HITRUST, PCI, and GDPR.
Talk-A-Bot
Talk-A-Bot is a leading enterprise AI chatbot provider specializing in compliant solutions for highly regulated industries such as banking, insurance, healthcare, government, retail, and HR. Their chatbots are engineered for zero hallucination, ensuring responses are exclusively from verified, company-approved knowledge bases with full audit trails. The platform is built with a compliance-first architecture, adhering to standards like HIPAA, DORA, EU AI Act, GDPR, and PCI DSS, offering data residency controls and human-in-the-loop options. Talk-A-Bot provides a full-service partnership, handling design, build, deployment, and continuous operation, including daily conversation review and knowledge base optimization. This approach replaces manual work, reduces support costs, and scales operations efficiently without adding headcount.
Yugasa Bot
Yugasa Bot is an AI-enabled and NLP-based chatbot framework designed to automate business communication across various digital touchpoints, including websites, WhatsApp, Facebook, and mobile apps. It requires no coding or extensive training, making it accessible for businesses of all sizes. The bot excels in lead generation, 24/7 customer support, and appointment booking, supporting over 50 languages. It offers tailored solutions for industries like healthcare and e-commerce, assisting with patient care, sales, and HR tasks. Key features include multi-lingual support, integration with existing IT infrastructure, an intuitive admin panel, and detailed analytics for performance tracking. Yugasa Bot also allows for seamless handover between the bot and human agents.
Call Me Newton
Call Me Newton offers advanced AI call center agents designed to enhance customer relationship management. The platform provides a suite of AI agents, including vocal agents for front office tasks like customer reception, appointment scheduling, and overflow management, as well as back office functions such as conversation synthesis and vocal analysis. Additionally, Call Me Newton features AI chat agents for platforms like WhatsApp and internal communication tools. These agents are available 24/7, multi-channel, and multi-lingual, aiming to reduce operational costs, improve customer satisfaction, and optimize business processes by automating routine tasks and analyzing interactions.
Language I/O
Language I/O is an AI-powered platform designed to deliver real-time, accurate translations for multilingual customer support. It supports over 150 languages and integrates directly with popular CRM systems such as Salesforce, Zendesk, Oracle, and ServiceNow. Key features include instant translation for live conversations, secure page translation, and a developer API for building multilingual applications. The tool emphasizes enterprise-grade security, zero data retention, and compliance with global data laws like GDPR and HIPAA, making it suitable for industries with strict data protection requirements. Language I/O aims to enhance agent productivity and customer satisfaction by enabling seamless communication across language barriers without increasing headcount.
Talo
Talo is a leading real-time AI translator designed to enhance video calls by breaking language barriers effortlessly. It provides instant and accurate translations for online meetings, webinars, and live streams, supporting over 60 languages. Talo seamlessly integrates with popular video conferencing tools like Zoom, Google Meet, and Microsoft Teams, ensuring clear communication and maximum engagement. The platform prioritizes privacy and security, never storing or retaining meeting data, and adheres to industry standards like SOC 2 and ISO 27001. Talo is built for various professional uses, including global sales calls, customer support, marketing webinars, product research, and HR interviews, making multilingual communication smooth and inclusive.
Desi AI GenZ Keyboard
Hyped Samvadini Messenger is India's safety-first multilingual messaging application designed to provide secure and private communication. It allows users to control who can contact them through features like a request module and dynamic chat IDs, ensuring phone numbers remain hidden. The app supports communication in over 55 languages with real-time translation, speech-to-text, and text-to-speech capabilities, alongside multilingual UI support. Key security features include end-to-end encryption for all chats, calls, files, and media, as well as SIM and device binding to prevent unauthorized access. Hyped Samvadini also offers unique functionalities like WhatsApp chat import, temporary chats with auto-expiring messages, an SOS emergency safety module, and community support modules for women, parenting, and farmers. It also includes language learning tools and games made for India.
WebAssistants.ai
WebAssistants.ai empowers websites and web applications with intelligent AI assistants, allowing users to integrate custom AI with just one line of code. This platform enhances user engagement and improves overall experience by providing real-time support, interpreting complex data, and offering multilingual capabilities. It's designed to upgrade legacy applications without altering core code, making AI integration seamless. The tool offers customizable AI agents that can be trained on specific data, providing smart suggestions and advanced analytics. With various pricing plans, including a free trial, WebAssistants.ai caters to different needs, from small businesses to large enterprises, offering features like custom AI assistant creation, knowledge upload, and integration with leading AI models.