AiChat

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AiChat is a Customer Support & CX tool that provides agentic AI for conversational customer experience. It offers autonomous and purpose-driven chatbots to transform businesses, enhancing support, sales, and automation across multiple channels.

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At a glance

Pricing

Freemium · Paid · Usage-based · Enterprise

Free tier

Yes

API

Skill level

Mixed

About

What is AiChat?

AiChat delivers advanced AI solutions to enhance customer engagement, simplify processes, and fuel business growth through agentic AI. It provides human-like AI chatbots for natural responses and tailored recommendations, alongside Voice AI for effortless, hands-free interactions. The platform features an AI Agent for personalized and efficient customer engagement across various platforms, and Agent CoPilot for easy knowledge base management. AiChat also offers conversational sales and marketing tools for personalized conversations, smart segmentation, and lead generation, helping businesses convert conversations into sales with seamless payment options. It integrates with popular messaging channels like WhatsApp, Messenger, Instagram, LINE, and KakaoTalk.

Best used for

Ideal for small business owners and marketers who need to automate customer support, drive sales through personalized conversations, and generate leads efficiently. Especially valuable for businesses looking to integrate AI-powered chatbots across multiple messaging channels like WhatsApp and Instagram for enhanced customer engagement.

Common actions

automate customer support

enhance sales

generate leads

manage knowledge base

personalize customer interactions

Capabilities

Key features

Agentic AI chatbots
Voice AI
AI Agent
Agent CoPilot
Conversational sales
Lead generation
Omnichannel integration

Target Audience

small business ownermarketersales repstartup founder

Integrations

whatsappmessengerinstagramlinekakaotalk

Pricing & Plans

Freemium · Paid · Usage-based · Enterprise

Free plan available. Paid plans are available, check aichat.com for current pricing.

FAQs

What is a conversation credit and how is it used?

A conversation credit is a unit of usage for various features like AI chatbot interactions, social channel broadcasting, live chat support, and API calls. One credit equals unlimited messages within a 24-hour session, one daily conversation with an AI bot, one live chat session with AI assist, or 1,000 contacts for broadcast.

What is the difference between subscription credits and top-up credits?

Subscription credits are allocated monthly based on your plan and reset each month, with unused credits not carrying over. Top-up credits are additional credits purchased as needed, do not expire, and remain available for use whenever required, ensuring continuous service.

Can I try AiChat for free before committing to a paid plan?

Yes, AiChat offers a free trial without requiring a credit card. You can sign up to explore AiChat AVA, create AI agents, and build conversation flows to see how the platform improves customer engagement and sales before upgrading to a paid plan.

Trending

Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

Trending

Also listed in

This tool also appears in

AI Agents & Automation › Chatbots & Conversational AI Marketing & Growth › Lead Generation AI Agents & Automation › Voice Agents Productivity & Business › Workflow Automation

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