AIHelp

AIHelp is a Customer Support & CX tool that provides AI-powered in-app support and ticketing systems. It optimizes in-app operations and automates conversations with chatbots to improve customer satisfaction.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Yes

Skill level

Technical

About

What is AIHelp?

AIHelp offers a comprehensive in-app support solution designed to enhance customer satisfaction and streamline in-app operations. It features AI Chatbots for immediate responses, in-app messaging, and a customizable help center. The platform also includes smart auto-check forms that can instantly address user issues without human intervention. AIHelp supports both mobile and web customer service, providing personalized support and enabling businesses to configure workflows. It integrates seamlessly into apps and web pages, offering extensive customization options and supporting multiple languages to cater to a global user base. The tool is designed to scale with businesses, handling complex operations while remaining flexible.

Best used for

Ideal for businesses and developers who need to automate customer service, manage in-app operations, and provide personalized support. Especially valuable for mobile apps and websites looking to improve user engagement and retention through efficient, AI-powered customer interactions.

Common actions

automate customer support

manage in-app operations

improve customer satisfaction

handle support tickets

provide live chat

Capabilities

Key features

AI Chatbot
In-App Messaging
Help Center
Smart Auto-Check Forms
Live Chat
Ticketing System
Push Notification

Target Audience

professional

Integrations

facebook-messengerwechat

Pricing & Plans

Freemium · Paid

Not publicly disclosed. Check aihelpcn.net for current pricing.

FAQs

What is a Monthly Active User (MAU) in AIHelp's pricing model?

A Monthly Active User (MAU) is defined as any unique device that has opened your app during the month. This metric is used to calculate pricing for various plans, especially for mobile applications.

Does AIHelp offer a free trial, and what are its terms?

Yes, AIHelp provides a 21-day free trial without requiring credit card details. Additionally, for businesses with less than 10,000 MAU and under 360 monthly tickets, the service is free for the first three months.

Can AIHelp integrate with existing communication channels like Facebook Messenger and WeChat?

Yes, AIHelp supports integrations with platforms like Facebook Messenger and WeChat. This allows the AI chatbot to handle issues and auto-reply to messages coming from these external channels, centralizing customer service.

What is the difference between the Professional and AI Premium plans?

The Professional plan includes messaging, help center, smart views, and workflow management. The AI Premium plan, in addition to Professional features, offers AI Bot, form automation, load balancing, push notifications, and customized APIs, making it more comprehensive for advanced AI needs.

Does AIHelp charge extra for supporting multiple platforms like iOS and Android?

No, AIHelp does not charge extra for multiple platforms. If you have both an iOS and Android app, the number of monthly active users (MAU) is aggregated across both platforms for billing purposes.

Trending

Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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Also listed in

This tool also appears in

AI Agents & Automation › Chatbots & Conversational AI

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