Aloware

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Aloware is a Customer Support & CX tool that provides an AI-powered contact center platform. It offers unlimited calls and texts, integrating with popular CRMs like HubSpot and Salesforce, and includes a power dialer and AI voice agents.

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At a glance

Pricing

Paid

Free tier

API

Skill level

Technical

About

What is Aloware?

Aloware is an AI-powered contact center platform designed for sales and support teams, offering unlimited calls and texts starting from $30/agent/month. It integrates natively with leading CRMs such as HubSpot, Salesforce, Zoho, Pipedrive, and GoHighLevel. Key features include a power dialer, business SMS, AI voice agents, call analytics, and sales automation. The platform is built to help businesses increase call pickup rates, automate outreach, and manage leads 24/7 with AI agents. Aloware also ensures compliance with A2P 10DLC, CNAM, and STIR/SHAKEN regulations, making it a comprehensive solution for efficient and compliant customer communication.

Best used for

Ideal for sales and support teams who need to automate call handling, streamline customer communication, and integrate their contact center with existing CRMs. Especially valuable for businesses aiming to increase lead qualification, improve call pickup rates, and ensure compliance in their messaging.

Common actions

automate call handling

manage customer interactions

integrate CRM communication

improve sales outreach

analyze call performance

Capabilities

Key features

AI voice agents
Power dialer
Business SMS
CRM integration
Call analytics
Sales automation
A2P 10DLC compliance

Target Audience

sales teamscustomer support teamssmall to medium businesses (smbs)call centers

Integrations

hubspotzohosalesforcepipedrivegohighlevelzapierslackfacebook

Pricing & Plans

Paid · Starting at USD 30.00

Starting from $30/agent/month. Check aloware.com for current pricing.

FAQs

What is the best contact center software for small businesses?

Aloware is considered a top choice for small businesses, built for teams of 5 to 500+ agents. It offers unlimited calling and texting, a power dialer, AI voice agents, and native integrations with popular CRMs, starting at $30/user/month.

How do AI voice agents work within Aloware?

Aloware's AI voice agents, or Intelligent Voice Assistants (IVA), handle calls autonomously, qualifying leads, booking appointments, answering FAQs, and transferring to human agents. They integrate directly with CRMs, logging all interactions automatically.

What is A2P 10DLC compliance and how does Aloware ensure it?

A2P 10DLC is a carrier mandate for business text messaging in the US. Aloware provides free, managed registration of brands and messaging campaigns with The Campaign Registry (TCR) to ensure high message deliverability and compliance for all customers.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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