Chat Bot

Chat Bot is an AI chatbot software that automates customer service with AI-generated responses. It provides 24/7 support and helps convert sales by engaging customers across multiple channels.

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At a glance

Pricing

Paid · Freemium

Free tier

Yes

API

Yes

Skill level

Non-technical

About

What is Chat Bot?

ChatBot is an AI-powered chatbot software designed to automate customer service, boost sales, and improve customer satisfaction. It uses AI-generated responses to instantly assist customers 24/7, learning from your website and knowledge sources to deliver accurate answers. The platform supports multichannel communication, allowing the AI agent to handle support across websites, Messenger, and SMS. ChatBot helps identify hesitating shoppers, offers relevant products or discounts, and can recover sales. It also facilitates seamless handover to human agents for high-value conversations. The tool is easy to set up, requiring no technical skills, and integrates with platforms like Shopify and WordPress. ChatBot is part of Text, Inc., offering a comprehensive support platform.

Best used for

Ideal for businesses and enterprises who need to automate routine customer inquiries, improve customer satisfaction, and increase sales through proactive engagement. Especially valuable for companies looking to provide 24/7 support across multiple channels without extensive technical setup.

Common actions

automate customer service

boost sales

provide 24/7 support

answer customer questions

streamline communication

analyticsgenerative AIfacebook messengerAI-poweredSalesCustomer SupportShopifywcag 2.2–compliantchatbotLead capture+ 4 more

Capabilities

Key features

AI-generated responses
24/7 customer support
Multichannel communication
Advanced AI training
Sales boosting offers
Human handover
No-code setup

Target Audience

customer support managerse-commerce business ownerssales managersmarketing managers

Integrations

facebook-messengershopifyslackwordpress

Pricing & Plans

Paid · Freemium

Starter

FAQs

What is ChatBot by Text?

ChatBot by Text is an AI agent trained on your business data that automatically answers customer questions, recommends products, and resolves common issues. It's integrated into Text's platform, working alongside live chat and help desk solutions.

Can ChatBot by Text help increase sales?

Yes, ChatBot by Text is designed to boost sales by identifying buying signals, recommending relevant products, offering discount codes, and recovering potentially lost sales. It turns support conversations into sales opportunities.

Do I need technical skills to set up ChatBot by Text?

No, technical skills are not required. You can set up ChatBot by Text by simply pasting your website URL, which allows it to automatically build a knowledge base. Integrations for Shopify and WordPress are also direct and code-free.

How much does ChatBot by Text cost?

ChatBot by Text starts at $19 per user per month. It offers a 14-day free trial that does not require a credit card. Full plan details and AI resolution limits are available on their pricing page.

What channels can ChatBot by Text support?

ChatBot by Text supports customers across multiple channels, including your website, Facebook Messenger, and SMS. This allows businesses to provide consistent AI-powered support wherever their customers are.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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