What LLMs does Chatsistant support?
Chatsistant supports a wide range of advanced large language models including OpenAI (GPT-3.5, GPT-4o, GPT-5 series), Google Gemini (2.5 Pro, 3.1 Pro, 3 Flash), Anthropic Claude (Haiku 4.5, Sonnet 4.x, Opus 4.x), and DeepSeek (V3.2). This allows for diverse capabilities and multilingual support.
What data sources can I use to train my Chatsistant chatbot?
You can train your AI chatbot using various data sources such as PDF, Word, TXT, CSV, XLS, and XLSX files. It also supports training from images, individual website URLs, full sitemaps, question-and-answer pairs, and YouTube video transcripts for comprehensive knowledge enrichment.
Does Chatsistant offer a free plan?
Yes, Chatsistant offers a 'Launch Free' plan for basic AI chatbot needs. It includes the ChatGPT 3.5 model, one chatbot, one agent, one function call per agent, and 25 free message credits per month. A 30-day premium trial is also activated upon registration.
How does Chatsistant handle human escalation?
Chatsistant allows for seamless human escalation. When a user requests human assistance, an orange dot appears in the Inbox. A human agent can click this to engage directly, disabling AI agents. Once the issue is resolved, the agent can end the live chat session, transitioning the user back to the AI chatbot.
What security and compliance standards does Chatsistant meet?
Chatsistant is committed to strong data privacy and security, supporting GDPR and CCPA compliance. They are actively working towards ISO 27001 certification and continuously review security practices. The platform also supports OAuth tokens for secure authentication and access management.