CuServly

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CuServly is an AI Chatbot tool that enhances business customer service. It provides 24/7 support in 95 languages and can be trained with various data sources.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Skill level

Non-technical

About

What is CuServly?

CuServly is an AI-powered chatbot designed to significantly improve business customer service by providing instant responses in 95 languages. It allows businesses to create and train their own natural language chatbots in just a few clicks, using various data sources like URLs, PDFs, DOCs, TXTs, PPTs, and XLS files. Users have full access and control over the chatbot's knowledge base, with options to add, edit, or delete data units. The platform also offers a human assistance option, powerful analytics, and customizable chatbot appearance. CuServly aims to reduce customer support inquiries by up to 80% and offers a free 7-day trial without requiring a credit card.

Best used for

Ideal for businesses who need to provide instant, 24/7 customer support in multiple languages, reduce their customer service workload, and gain insights into customer queries. Especially valuable for e-commerce, healthcare, finance, travel, and HR sectors looking to automate responses and improve efficiency.

Common actions

automate customer support

provide multilingual assistance

train AI chatbot

reduce customer inquiries

analyze customer questions

customer support automationAI chatbot for customer servicemultilingual chatbot for businesses

Capabilities

Key features

95 languages support
Customizable knowledge base
Human assistance option
Train with various data sources
Analytics dashboard
Customizable chatbot appearance
Unlimited messages

Target Audience

customer support managerssmall business ownerse-commerce businessesmarketing teams

Integrations

Not yet documented

Pricing & Plans

Freemium · Paid

💰 Pricing plans

FAQs

What data formats can I use to train my CuServly chatbot?

You can train your chatbot using various data sources including website URLs or by uploading files in PDF, DOC, TXT, XLS, PPT, and CSV formats. The more content you provide, the better the chatbot will be at answering questions.

Does CuServly offer a free trial, and is a credit card required?

Yes, CuServly offers a 7-day free trial period. No credit card is required to start the free trial, allowing you to test the features before committing to a paid plan.

Can I customize the appearance and messages of my chatbot?

Yes, CuServly allows extensive customization. You can customize the colors, avatar, widget color, icon, logo, chatbot messages, and quick prompts. You can also define the message shown if the chatbot lacks information to answer a question.

How can I control my chatbot's knowledge base?

CuServly provides a Knowledgebase view within the portal where you can access all data your chatbot is trained on. You can add, edit, or delete data units in a question-and-answer format, giving you full control over the information presented to customers.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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