Live Square

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Live Square offers 24/7 live chat support services with human agents and AI-powered chatbots. It helps businesses generate leads and improve customer satisfaction through real-time website engagement.

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At a glance

Pricing

Custom

Free tier

API

Yes

Skill level

Non-technical

About

What is Live Square?

Live Square provides comprehensive live chat support solutions, combining 24/7 human live chat agents with advanced AI-powered chatbots. The platform is designed to boost lead generation and enhance customer satisfaction by engaging website visitors in real-time. Live Square's AI chatbots are trained on over 10 years of lead generation and customer service chat data from various sectors, including real estate, healthcare, and e-commerce. Beyond chat services, Live Square also offers website analytics, exit-intent popups (O'Bounce Popups), and website uptime monitoring to provide a holistic approach to online presence management. The service emphasizes measurable results, affordable pricing, and seamless integration with CRM systems, making it suitable for businesses looking to optimize their online lead conversion and customer support.

Best used for

Ideal for startup founders and sales reps who need to convert website visitors into leads, provide instant customer support, and gain insights into website performance. Especially valuable for businesses across real estate, healthcare, and e-commerce seeking to optimize their online engagement and lead generation efforts.

Common actions

outsource live chat

generate website leads

provide customer support

monitor website performance

integrate CRM

customer engagementsAI chatbotslive chat support

Capabilities

Key features

24/7 live chat agents
AI-powered chatbots
Real-time lead notifications
CRM integration API
Website analytics dashboard
Website uptime monitoring
Exit-intent popups

Target Audience

startup foundersales rep

Integrations

google-analytics

Pricing & Plans

Custom

Not publicly disclosed. Check livesquare.in for current pricing.

FAQs

Does Live Square provide both live chat agents and the application?

Yes, Live Square's pricing plans include both the live chat application and access to their team of 24/7 professional live chat agents. This comprehensive offering ensures businesses have both the technology and human support needed for effective customer engagement.

Can I use Live Square on multiple domains?

While the integration script can be used on all pages of a single domain, each different domain requires a separate account setup. As part of one billing account, only one domain is supported to ensure tailored service and agent preparation.

Are website analytics and uptime monitoring included in the plans?

Yes, Live Square currently provides detailed website analytics and uptime monitoring features in all its plans, with the exception of the Basic Plan. These tools help businesses track performance and ensure website availability.

How are leads delivered to clients?

Live Square delivers leads to clients in real-time, enabling immediate action on potential opportunities. Lead contact information and full chat transcripts are also pushed to your email ID, and an analytics dashboard is available for reporting.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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Marketing & Growth › Lead Generation

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